I have heard a lot about people getting various bounceback offers, but am very confused on the specifics of what they are and how to get them? For example, I have heard that people often get discounts and/or upgrades to their rooms and free meal plans. How does this work? Who do we ask about these offers and when? My family of five is staying at AKV in June and are very interested in getting this perk if possible. Any help anyone could give us would be much appreciated! Thank you!