Booking online vs. over phone

[ut_dentist]

Since this is our first trip, I need some help. Is there any advantage to booking online vs. over the phone. Please let me know what you think or any other helpful ideas about booking rooms.

 

[WillCAD]

I;ve never booked online, but i understand it's much harder to change your ressie or add days or add a code when you book online. I always book over the phone.

Booking over the phone has tw advantages:

1) The CMs can see more in their computer system than we can see online

2) Talking to Disney CMs when booking is a huge dose of Disney Magic. I've spent as much as 45 minutes talking to a CM when I booked, just gabbing about Disney World and central Florida.

 

[scoutsmom99]

I would book over the phone! If a code comes out that you want to apply to your room or package (if that is possible with MYW) I have heard of people not being able to apply the code if it was booked on-line

 

[gigi1313]

plus, if applicable, you cannot get AAA discount online...

also, there is a toll free number from w/in the US... 1-800-828-0228

 

[coasterville]

I originally booked online, but the winter codes came out a few weeks after I booked.

After I did a rough estimate and realized how much the code was worth to me, I called the CRO. I can state that in my experience, I had no problems getting the code applied to my exisiting web-booked ressie.

I had selected the phone tree option to change an exisitng reservation, and asked the reservationist what my quote would be with the code applied. She returned a quote to me which was about $450 less than what I was paying.

so I asked the big question next "What do I have to do to get that rate?" She responded that since it was a lower rate, she had gone ahead and made the adjustment for me, and sent out a written quotation showing the revised rate. Much better service than I expected when I was essentially calling to get a significant rate reduction.

As always YMMV.

 

[Sleuth]

We booked our package online... A big plus for me is that I can make payments online without having to call. This last week has been horrindous to call Disney with all their problems.

So if you like to do everything online (as I do) this would be great for you.