Booking Issues

[Peaseblossom36]

Anyone else having issues with the website today? I'm trying to price things out but keep getting "Sorry, we're unable to set sail with your request." It's been doing it all day, so just curious if anyone else is having the same issue.

 

[provencio]

It seems to be an ongoing issue …

 

[Peaseblossom36]

It seems to be an ongoing issue …

I haven't been able to use the website on my computer today either. It works on my phone and my spouses computer though.

 

[Peaseblossom36]

It's now been 3 days with the same issue. I can't get past the first search page for any cruise. Is there any way around this that anyone has found?

 

[AquaDame]

It's now been 3 days with the same issue. I can't get past the first search page for any cruise. Is there any way around this that anyone has found?

If it is working on other devices I'd be looking at your computer honestly. Clear your cookies and history, try a private window or another brower, check your DNS settings. Maybe even reboot your router if it still doesn't work. The website is up, for sure.

 

[Peaseblossom36]

If it is working on other devices I'd be looking at your computer honestly. Clear your cookies and history, try a private window or another brower, check your DNS settings. Maybe even reboot your router if it still doesn't work. The website is up, for sure.

I've done all of these things, which is part of what is so frustrating. My husband said he thinks Disney is tired of my looking at different cruises and not booking

For now, I have been able to use a different browser and have it work.

 

[Cinderella94]

I've done all of these things, which is part of what is so frustrating. My husband said he thinks Disney is tired of my looking at different cruises and not booking

For now, I have been able to use a different browser and have it work.

Which browser is giving you problems? Maybe uninstall it and reinstall it? (if you haven't already)

 

[Peaseblossom36]

Which browser is giving you problems? Maybe uninstall it and reinstall it? (if you haven't already)

Chrome.