Give the park a break.

The park HAS to apologize or the families might sue them or something. I don't quite even get what the complaint was anyways-if the kids were small enough to hold, then why couldn't the parents carry them to the wheelchairs after the show?? Kinda silly. You SIT to watch a show anyway, so it's not like it's depriving the kids of a so-called "normal" experience.
Why does the park always get blamed in these sort of situations? Just like last year's thing at this same park (although that was a lot more serious

).
SFoT offered VIP passes for a future visit for the familes, even. I don't get it...