zebrastreyepz
DIS Veteran
- Joined
- Apr 9, 2016
- Messages
- 1,589
What could have been horrible turned out amazing.
Instacart failed us. They say they delivered but it never showed up.
WBC called Instacart on our behalf to begin the search for it and one of the managers ended up going out and replacing all the missing food because they are doing an internal investigation.
The service here is top notch and we were already thrilled with our accomodations but they really went above and beyond.
FYI: The manager told us they are having another problem with Instacart tonight saying they don't deliver to this resort.
Instacart failed us. They say they delivered but it never showed up.
WBC called Instacart on our behalf to begin the search for it and one of the managers ended up going out and replacing all the missing food because they are doing an internal investigation.
The service here is top notch and we were already thrilled with our accomodations but they really went above and beyond.
FYI: The manager told us they are having another problem with Instacart tonight saying they don't deliver to this resort.
