though we only been once with 2 rooms, i think this represents
2 type of issues. one is normal wear & tear. [ i hope is the
majority] , & the second is vandalism.
i did not report how extensive the vandalism was in that room.
when we started adding all the damages up, was when
the pattern became evident. see the door stop in one
picture? ours were completely bent over & the other was
missing. what they did...was squeezed one of those scooters
between the "island" and the stove, fridge, dishwasher
& hit the gas. those dents can't be fixed. the wood trimmed
in front of the stove was gone..so they must have destroyed it.
talking with workers was interesting. they told about a table
top covered with nail polish..and some guests removing
the showers head...overhead. [ must have stood on a
scooter
to get @ it.] air mattress they loaned, the so call guests
took them home. * when i met with a
dvc manager , he stated
they do not loan air mattress. i believe the workers.
one may wonder why we didn't demand another room? mostly,
because of the outstanding efforts we received from the dvc
satisfaction team. we were there during 2weeks during the holidays.
we have been @ wdw @ this time, & know how tight the rooms
can be. also we see our dvc membership as a "partner-ship"
& know disney does problem solving. & for the record, i know
i am not perfect, nor do we expect disney, 100% of the time.
our 2 concerns from this trip..are safety, & who pays for the
vandalism & stealing. i met with several contemp. managers.
no one came over as they promised. i sorta think they knew
how bad this room was. again , there's a big difference between
wear & vandalism. it is vandalism. as for this room, we would have
been very impressed if it hadn't been abused.
hope your is everything you 're expecting. if it isn't vandalized, i think
it will!