BLT - Faxed room request vs. Online Check-in

[Jennyliztx]

Hello!

We faxed in a request regarding our room at BLT for our upcoming trip (arrive Friday - yay!). If you fax in a room request, should you avoid doing online check-in? I was thinking that doing online check-in might interfere with the possibility of having our request granted. How does that work?

Thanks in advance!!

 

[erionm]

The resorts don't accept faxes for room requests. If the generic ones during on-line check-in don't have what you want, you need to contact MS (by phone or the contact us option on the member website) and have them add the requests.

If you have requests noted on the reservation by MS, you should skip the room request section during on-line check-in.

 

[Jennyliztx]

Oh no. Did this change? I thought this was how we used to do it, but we haven't been in two years or so...

 

[Lynne M]

DVC resorts haven't accepted faxed room requests for several years; there was a notice on the member site about it at one point.

There's no advantage to faxing, even at a non-DVC resort. Disney's preference has always been that you either call in the request to the reservation line, or in recent years, use online check-in. Someone on some message board happened to fax a request, got their request, and then decided they must have gotten special treatment because of the fax. And the resorts got inundated with faxes.

 

[_auroraborealis_]

And, like...

FAX.

C'mon. 1980 wants its technology back!

 

[Jennyliztx]

DVC resorts haven't accepted faxed room requests for several years; there was a notice on the member site about it at one point.

There's no advantage to faxing, even at a non-DVC resort. Disney's preference has always been that you either call in the request to the reservation line, or in recent years, use online check-in. Someone on some message board happened to fax a request, got their request, and then decided they must have gotten special treatment because of the fax. And the resorts got inundated with faxes.

Oh, man. I wish I had known that. I went to a ton of trouble writing this sweet letter and taking it to be faxed (because who still has a fax machine in 2015??). Oh well, we will just keep our fingers crossed. The other two times we faxed requests we got them, but it could just have been a coincidence. Now I know better. Thanks!

 

[Jennyliztx]

And, like...

FAX.

C'mon. 1980 wants its technology back!

I wondered the same thing. Who uses a fax machine anymore?! You know how it is though...you want a great experience for your kids, you'll do just about anything. If someone had said for me to tie my request to a balloon and release it when the wind was blowing in the direction of Orlando, I would probably try that too.

 

[CraigInPA]

DVC's room assigners don't do fax.

On the other hand, when paying for rooms through central booking, a fax DOES work. I know, because I stayed in the same room at the Poly every February for 8 straight years (last in 2014). Each year, I sent a fax to the room assigner at the Poly and asked for that room again, citing the previous history of staying in that room. I didn't request it by asking central booking to put it into my reservation, so the fax was the only way that they knew I wanted that particular room.

 

[Anal Annie]

Ahem. I still use a fax from time to time, thank you very much (that's why we keep a land line at home).

RE: room requests - I always call MS and put in my request on the reservation. It only works about 50% of the time tho, if that. In fact, I think the last time I actually GOT a request was probably on the last spring break trip we did about 3 years ago (at BLT / in 2012).

 

[bumbershoot]

POR still accepts faxed requests (not DVC, I know).

And when we "sent" one we used an online fax service for free.

 

[KAT4DISNEY]

We still use fax quite a bit too. Of course I also want clocks in the room.

But DVC said several years ago that they do not want faxes so we haven't done that since a WL stay in 2005. Now even if I have a hotel room I just place a request onto the reservation.