I agree - If you want to celebrate, plan something special yourself. Two years ago we went to my daughters favorite restaurant Ohana to celebrate her 9th birthday. Well, what a let down.
First, the hostess told us that they didn't do anything special for birthdays. Okay, that was fine.
Our waitress later asked why my daughter was so dressed up and we told her we were celebrating a birthday. She then said, they do give complimentary cupcakes. We said that would be great.
When it was time for the cupcake, the waitress plopped it on the table and announced "She didn't sing, so dig in" as she was walking away.
On our way out we noticed that there were several other people celebrating birthdays with cupcakes. They were being sung to by the Ukelele players.
When we got to our hotel room (ASMo) we had expected a card from Minnie for my daughter. This was requested earlier in the week and the CM said it would be done. Guess what? No card!
Now, I am sure that Disney gets a lot of birthday requests. However, they should treat people equally and deliver on promises.