Biometric tickets

[jackmac]

What do you think of the new tickets at Disney? On my last trip there they seemed to cause many more problems than the old annual pass finger reader. I noticed many people having trouble with the system, almost everyone needed assistance and this seemed to slow down the entrance for everyone.

People were having trouble getting their fingers in the right place, using the correct pressure and I noticed that people whose fingers were a bit arthritic were having a lot of problems.

Sometimes the cure for people reselling tickets is worse than the problem.

 

[WilbyDaniels]

I have been using an annual pass for a couple of years now and have not had a problem. I mess up the first timie that I use the machine and then figure it out.

There will be some delay while guests get use to the system

 

[Worfthedog]

We didn't have a single problem during our recent trip, some other people we saw did have a few problems though, I think the trick is to push your fingers into the scanner as far as possible and to press down quite firmly.

I do wish they would sort out the bag searches though. They need more people doing the job and be more consistant - some barely bothered to look while others almost went as far as strip searches on people! Plus would it really hurt the guards to smile? they are after all one of the first Disney faces you see.

 

[Miss Kelly]

I agree. I saw many people who had a terrible time adjusting to the biometric scans. I, myself, didn't have a bit of trouble, but my mom had to do hers several times to get it right. Most of the time they just cleared you on through anyways.

Regarding the bag checks, they are really inconsistent. Like the OP said, sometimes they barely looked in my bag and other times they throughly examined the contents. One gaurd done a very quick glance when he saw that I had feminine products in my bag!

 

[grad_dis_nut]

Last Friday at MGM (first day of SWW), there were so many people waiting to get in and so much slowdown with the biometrics that they just stopped using them. I guess they can override it. You just had to scan your ticket to get in. Usually we don't have trouble with our AP's though.

 

[tinkerb]

that is exactly what happened to us on Saturday night, there were so many people coming in that all the lines were not using the biometrics at all..... so it just shows that there is really not so much into that biometrics as they want us to believe....???

 

[momto2inKC]

Out of the 4 of us last week, i'm the only one who had any trouble with the system...figures Some days it wouldn't accept my scan, some days my tickets wouldn't work, it was very frustrating but I didn't let it get to me. They would just override it and send me through (after showing my id)

 

[safetymom]

Yes they can turn off the biometrics speeding things up. But the point is that you never know when they are going to do that. So you would have to be holding your own ticket and not someone elses in case the ticket tagging is working that day.