This thread (and the comment above in particular) reminds me of
this post from last year, where a self-identified
travel agent and lifelong WDW fan was shocked and outraged about all the things that had changed at the park that she hadn't looked into before her first trip in a few years. It seems to me that a travel agent would take the time to find out if the things that were most important to her were stioll there. Some of the things that took her by surprise were:
- The price of parking had gone up
- Parking for the Magic Kingdom was at the TTC instead of the park gates (she remembered the old parking price, but not the location)
- Full, unfolded strollers couldn't go on the parking tram
- There was construction going on
- The entrance to the castle passageway wasn't open all the time
- You have to line up for character meets in specific locations, and you can't always get the FP you want for them
- During busy periods, you can't save tables in quick-service restaurants
- Chicken nuggets and pizza weren't served at every restaurant she went to
- She couldn't get last-minute ADR's for table service
- ADR cancellation policy and no-show fee
- No pixie dust (FP's, free desserts) on her birthday
- The closures of Pleasure Island, the Adventurers’ Club, Toon Town, and the McDonald's Fries wagon
- They didn't refund her non-refundable tickets after she complained about the above