I've got to step up to the plate for Sheryl. Note: I think mean people stink. And the first time I got a "Nazi" reply to a post, I swore off Biddingfortravel.
However, after reading hundreds of posts there and seeing Sheryl repond to some complaints, I think it's important to note that Sheryl isn't taking bags of cash to the bank for her site. It's the most comprehensive Priceline help board out there. Not only can they give you tips, but as you become a Priceline pro, you can follow the trends and (while always keeping in mind you can get anything) posibly score a hotel of your choosing.
Two things: first, the board is littered with pleas to read the FAQ. The traffic there is enormous. It must get quite frustrating to Sheryl and the other moderators to respond to dozens of questions per day that basicallly represent a failure to either read the FAQ's or follow them.
Second: from what I've seen, most of the "Nazi" responses are canned. I don't think Sheryl sits down and individually writes nasty messages. I think she's got three or four template-driven responses to cover a couple different scenarios (in the case of the OP, incomplete bidding information) and simply launches the response that's most appropriate. They're misunderstood as written to an individual, rather than launched automatically due to lack of info.
It's taken me about five minutes to write this. Imagine having to write several dozen of these per day complete with comprehensive bidding strategy (I'm sure they take more than five minutes), then throw in a dozen or two from those who've not provided the full information needed. I'm of the opinion she's short on time, is offering a free service, and simply wants folks to use the FAQ's to eduate themselves on how the board works, so she and her moderators can spend the time they have doing what they're pros at: bidding strategy. Note: If I've read correctly, Sheryl is an employee of Priceline (I could be wrong, but I don't think I am).
Is Sheryl a little terse? Yeah, I guess she is. But mostly, I think the OP and others are responding to a perceived personal attack when what they're really getting is a canned response sent to those who've not provided enough info to forward bidding strategy.
That's not to bust on those that have that feeling. It was my initial reaction. But if you spend enough time there (another place to blow off life to feed this Disney affliction), you'll begin to "get it." Anyway, I think Sheryl offers an incredible service for free. When initially po'd, I gave her the benefit of the doubt and found out my initial reactions were wrong.
One man's opinion..
Pat