Bibbidi Bobbidi Boutique ~ ALL you need to know + Tons of Pix ~ Updated 10/2012

[teresajoy]

I can only go by what we experienced, and I was very disapointed. Had every FGIT been like Susan, I would be singing the praises from the Castle top!!!! Believe me I really really really wanted it to be wonderful! Susan was so fantastic, she made me cry! The others were so not, it made me cry. I didn't say anything about it to the girls, and both Arminda and Tessa told us that theri FGIT was not very nice. It was particular heartbreaking to me that Arminda didn't get the magic. She was so so excited about this! Except for Susan, there was no chit chat, there was no joking. Angiebelle, it breaks my heart too!

I WANT to love it! I do! But, I think from many of the experiences that I have read about, and above all from what we experienced, the FGIT need Tink to fly over and spread some more Pixie dust! I completely understand not smiling all the time, but to not smile at all, well, that's unacceptable and no excuses should be made for such behavior.

 

[pl'smama]

I can only go by what we experienced, and I was very disapointed. Had every FGIT been like Susan, I would be singing the praises from the Castle top!!!! Believe me I really really really wanted it to be wonderful! Susan was so fantastic, she made me cry! The others were so not, it made me cry. I didn't say anything about it to the girls, and both Arminda and Tessa told us that theri FGIT was not very nice. It was particular heartbreaking to me that Arminda didn't get the magic. She was so so excited about this! Except for Susan, there was no chit chat, there was no joking. Angiebelle, it breaks my heart too!

I WANT to love it! I do! But, I think from many of the experiences that I have read about, and above all from what we experienced, the FGIT need Tink to fly over and spread some more Pixie dust! I completely understand not smiling all the time, but to not smile at all, well, that's unacceptable and no excuses should be made for such behavior.

I wonder if there is a way you can express your concern about the "service" you and your family got at the MK BBB to someone who can do something about it. Like send a letter to Disney's Guest Services or something like that. I would think that if the experince was that bad for you that they should be made aware of it and try to improve it somehow. If I were in your shoes I would not be thinking about going back ever, due to this visit, yet for us we had such a wonderful time that it is the first thing my DD asks to do.

Just a thought, but it might make you feel a bit better to get if off your chest in a formal way. You never know what may come of it.

Suz

 

[CeltSoxPats]

Hi - Forgive me if this has already been answered.

Do we have to purchase the BBB photo package in order to have the pictures put on our PhotoPass?

Thanks!

 

[teresajoy]

I wonder if there is a way you can express your concern about the "service" you and your family got at the MK BBB to someone who can do something about it. Like send a letter to Disney's Guest Services or something like that. I would think that if the experince was that bad for you that they should be made aware of it and try to improve it somehow. If I were in your shoes I would not be thinking about going back ever, due to this visit, yet for us we had such a wonderful time that it is the first thing my DD asks to do.

Just a thought, but it might make you feel a bit better to get if off your chest in a formal way. You never know what may come of it.

Suz

Thanks Suz, it makes me so sad to think about the whole thing. I know so many people have a wonderful time, and I think that is so great! I did go in and talk to a manager a few days after the visit, she took my name, but I never heard anything back about it.

I still think that BBB can be a wonderful experience, Susan showed us that. (If anyone out there sees her, give her a hug from me!) But, I doubt I'd risk spending that much money again. Boy, that makes me so sad!

Thanks for the kind words, I really appreciate that!

 

[bsusanmb]

I have sent emails to guest services when there have been issues. I always received a phone call from a particular department and that made me feel that at least someone was listening and cared. I truly don't think that anyone in a Disney management position would be happy with a FGIT who did not make the moment magical for a child. This is so not what Disney is...anything you read and anything they say in their videos such as the travel channel..."Disney holds itself to a higher standard" "People have come to know that and expect it" This is not the higher standard to me. And having gotten to know you, Teresajoy and your sister from the Disboutique messages for over a year, I know how kind you are and that your family is lovely. So, I really feel bad that you anticipated such a wonderful experience and it wasn't. Hey, this will make you laugh...all of us Susan's are nice people LOL....I don't know if I want to chance taking Makayla to the castle. I do know that as grandma, I will ask to see the manager right away if things aren't magical...of course after I have Makayla go off somewhere with her mommy and daddy. I believe I would even demand my money back, or a free appointment at DTD. It is sad that a few bad FGIT can ruin it for the good FGIT, but it does. And when you are paying that amount of money for something so easy you could do it yourself, you expect the magic to be there without exception. I know I am an RN and when I managed a unit of 30 nurses, I would have to tell the not so nice ones, "We pay you to smile and that is the expectation". I know that sounds awful, but I still say it. No matter what kind of day I am having, no matter how stressed I am, I leave it at the door when I get to work and I try to make each of my patients (I run a wound clinic) feel important to me. If I ever lose that, I will leave nursing.
Susan

 

[CharacterFan]

Hi - Forgive me if this has already been answered.

Do we have to purchase the BBB photo package in order to have the pictures put on our PhotoPass?

Thanks!

no.

 

[OneTreeHillAddict]

Well, at least it wasn't just us! What is wrong with these ladies???? Would it KILL them to SMILE???

Which one is Ines? Do you have a picture?

Ines is at DTD. She is a Latino woman with a lot of dark blonde curly hair. I have pics of her in my previous trip report. I noticed she was pictured on the billboard in a BBB ad at DTD last year when I was there. My husband had a young black woman last year and she was wonderful too. I do not remember her name but she said she was staying at the DTD location also. She gave him a super cool mohawk and took extra time to redo my sons hair when he didn't like his "reveal". I always hated DTD because it was slammed packed all the time. I hate the crowds in the stores. Drives me crazy but if I ever go again or take someone there I will go back to DTD. It was a lot better there! Here is a link to my first TR.
http://disboards.com/showthread.php?t=1874507

I will be posting some BBB pics from this trip last week pretty soon if you click the link in orange. I'll just crop out the FGIT. No biggie. BTW the woman who fixed my DD's hair back at the castle (w/o even being asked) was a previous FGIT from DTD. My BFF had her one time when her daughter got a makeover. I'm sure if she was the FGIT from the beginning in the castle it would have been very magical! It's the luck of the draw I suppose. We had a good time but it was nowhere near as good as the DTD service. On a scale from 1-10 the castle (in our case) would get a 3. DTD was always a 9 or better!

 

[lilyfrog73]

We received our dresses from Mrs. B today!!!!!!!! They are perfect. Thank you so much to this site or I would have never known. My daughter tore open the box like it was Christmas!!

 

[maryannlandin]

We received our dresses from Mrs B today as well!! They are gorgeous!!! I am so in love. We got the Jasmine and the Ariel Ball gown. My duaghter won't take off the Jasmine one. She thinks the Ariel one is "perfection". lol YAY!!!

 

[CharacterFan]

They put your hair in many little rubberbands and then tuck that hair under - so I think they can control how big the bun is. If you have curly hair - it would look but to leave some girl hair out under the bun. LOL about the 80's!

Thanks. That's good to know. I may go get my hair trimmed before I go to get rid of all my split ends.

My hair is straight as a board. When I was a kid all it would do is curl and now I have part down the middle that I can't change and I can't keep curls for more then about 10-15 minutes. (even with hairspray)

 

[MsFGIT]

subscribing...

 

[AKGAL]

It is sad that a few bad FGIT can ruin it for the good FGIT, but it does. And when you are paying that amount of money for something so easy you could do it yourself, you expect the magic to be there without exception. I know I am an RN and when I managed a unit of 30 nurses, I would have to tell the not so nice ones, "We pay you to smile and that is the expectation". I know that sounds awful, but I still say it. No matter what kind of day I am having, no matter how stressed I am, I leave it at the door when I get to work and I try to make each of my patients (I run a wound clinic) feel important to me. If I ever lose that, I will leave nursing.
Susan[/QUOTE]

Amen. Do we want to be remembered for who we are or how we touched the lives of others? From a fellow RN.

 

[minnie2]

Hey Teresa! I love the girls outfits! I remember reading in you TR about your BB experience. I felt so bad for the girls who didn't have a magical FGIT. Hopefully it has gotten better or will BE better when Nikki goes in November she is looking forward to it.

I agree you should send a complaint it. Of course it won't fix the experience but maybe it can help stop another bad experience for another little girl dreaming of a magical bbb day.

 

[maryannlandin]

Does anyone know if Mrs B has the princess flip flops? I am guessing she is SUPER busy with all of the requets, so I figured I would ask here. If she has them, or any shoes really, how much does she charge?

THANKS!

 

[CharacterFan]

Does anyone know if Mrs B has the princess flip flops? I am guessing she is SUPER busy with all of the requets, so I figured I would ask here. If she has them, or any shoes really, how much does she charge?

THANKS!

I'd like to know who is Mrs B? and how large her dresses go? I wear a kids L/XL (or and Adult XS/S)

Thanks

 

[lilyfrog73]

I don't know Beverly personally. I met her through ebay and that's it. I don't have time to answer all the PM's and emails so here is what you all need to do. Go to ebay and search wantsnneeds4u. That is her ebay ID. Sometimes she has dresses listed, sometimes not. I always asked for my things via email and dealt through paypal, not ebay. You can try and do the same. I hope everyone is doing well.

This was a few posts back. I just searched her on eBay, found an item she was selling and then asked her my questions through the "ask seller a question" link. If you give her your email, she will contact you that way as well. Good luck!

 

[CharacterFan]

This was a few posts back. I just searched her on eBay, found an item she was selling and then asked her my questions through the "ask seller a question" link. If you give her your email, she will contact you that way as well. Good luck!

Thanks

 

[OneTreeHillAddict]

Hello everyone! I finally uploaded the BBB pics I took. August 31st. Here are some of the castle location.

This is my BFF's little girl after her makeover

This is my hubby gettin' the "cool" dude...

And this is my DD getting hers done this time. As I mentioned before our experience this time around was just okay. Even though I hate the DTD store and crowds I have to say that BBB is a lot better. It's completely different than this one.

And she ended up choosing the deluxe Cinderella dress even though she had all of the new ones. I left it up to her though and I think it looked great on her. I thought for sure she'd choose Belle.

I should be getting my Photopass pictures today. I have more in my trip report too if you wanna check those out. Just click the orange link at the bottom. BTW there is a NEW Pocahontas dress! Looks about the same but it's made out of super soft velvet material now. I like it a lot better than the old one!

 

[OneTreeHillAddict]

You can request a certain FGIT so I thought...what better place to post our favorite FGIT's than right here so other moms can get a GREAT experience too! Our all time favorite is Ines. She works at the DTD location. She is a Latina woman with shoulder length curly blonde hair and she wears glasses. She is so good at what she does. The hairstyle lasts for days and she's super sweet and magical. You could not ask for a better FGIT!

 

[sunlover13]

I'd be interested to know who is the best FGIT at the MK location!

We are going to be there next week and it is DD's first time!

Thanks!