Best way to contact customer service?

[kiramay]

On Sunday our flight was canceled and I couldn’t get it rebooked on my phone with the noice and crowds of Epcot, and cast members and guest services went above and beyond to help. We were escorted to a private vip office with a computer, phone, and couch. It took about an hour to arrange flights and hotel, contact our families, and for me to recover from my anxiety attack.

I couldn’t find the staff that helped us when we left and I want to let them know how much they helped me when I was panicking.

Thanks!

 

[hiroMYhero]

On Sunday our flight was canceled and I couldn’t get it rebooked on my phone with the noice and crowds of Epcot, and cast members and guest services went above and beyond to help. We were escorted to a private vip office with a computer, phone, and couch. It took about an hour to arrange flights and hotel, contact our families, and for me to recover from my anxiety attack.

I couldn’t find the staff that helped us when we left and I want to let them know how much they helped me when I was panicking.

Thanks!

It’s easiest to email and your message with pertinent details will be sent to the manager of Guest Relations and from there to each CM who was involved.

Walt Disney World Guest Communications
PO Box 10040
Lake Buena Vista, FL 32830-0040

wdw.guest.communications@disneyworld.com