We had a balcony facing the pool on the 4th floor which gives you a nice tropical, "I'm on vacation feeling" setting, but we had a lot of early morning pool noise...kids screaming and splashing, which didn't bother us since we are the proud owners of one of those little pool monsters, but you might want to request an outside room if you're not an early riser.
We stayed there for 3 nights in January. The hotel was just ok in my opinion, but we had gotten a great deal and it's in a good location so we were satisfied.
We had trouble checking in with getting a key that didn't work, and then getting a key that did, but finding guests already staying in the room, etc., which wouldn't have been a big deal, but we were tired and the hour we spent lugging our stuff back and forth to the lobby made us have to rush to a PS in wrinkly clothes. For compensation, we were given free vouchers for the breakfast bar which I thought was better than most, the food was hot and the servers were great.
The room was big and clean, but dim.. I had read other complaints about this and wondered "what the heck?, they must be really fussy", but every time I reached for the switch and then realized the lights were already on, I laughed, lol.
Let me know if you have any questions.
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