Best CS dealing with food allergies?

HETRICKL

Mouseketeer
Joined
Jul 10, 2008
Messages
258
We will be visiting for our 3rd time in Jan 2010 dealing with food allergies. The CS has always been bad experiences for me. My DD is dealing with tree nuts, shellfish and sesame. I haven't found them to be very helpful in dealing with cross contamination issues. Has anyone had any good and/or bad experiences at CS restaurants? I'd like to find a couple that we could try this time. THanks.
 
Every CS location that we've been to has been great regarding cross contamination. I will admit that we don't try a lot of them at parks. We primarily eat CS at our resort because I speak with a chef at our resort ahead of time and know what they'll carry. For CS locations at parks, I get lists of which specialty allergy products are carried at which locations in order to have a feel for which will have more options. I'm very confident that they'll all be careful and follow the high Disney standards, I just like knowing that there will be options for my daughter. Brenda can help you with finding out what's available where.
 
When I was going through my cancer treatments and cross-contamination was a matter of life and death with iodine (which is in nearly everything), I talked to the chefs at my resort, and they made me lovely meals within my needs (and I am also allergic to shellfish). I would order an additional quick service at breakfast and pack this to be my lunch at the park. For dinner, the table service that I chose usually had no problem accommodating my needs. If you can, call the allergy hotline beforehand for any ADRs that you have set up. 407-824-5967 (they ask for 14 days in advance).

Good luck!! Enjoy your trip!
 
The best I have had is at the Pinocchio Village Haus in Fantasyland. The manager there remembers us EVERY time he sees us, and he personally cuts, cooks, and plates my son's food and a few times he's even thrown in an extra piece of chicken for the dog :)
 

We've had the best results going at an off peak time and asking right away to speak to the manager. Another option might be to good before you want to eat, speak with the manager, and then see how comfortable you are. If it sounds good, then you can come back at mealtime. The other thing that I found, the CS places that serve limited food items (like just burgers and chicken) have an easier time with certain allergies than do the CS places in the Epcot countries.

Good luck!
Mary
 
We just had a good experience at Pizza Planet. We asked for a manager, she handed us the binder and we talked about what would be safe. Other than being charged more for Gluten Free food it was a good experience.
 
We just had a good experience at Pizza Planet. We asked for a manager, she handed us the binder and we talked about what would be safe. Other than being charged more for Gluten Free food it was a good experience.

I'm shocked that you've been charged more for gluten free food. I'll likely always get some type of dining plan just because that way I don't need to worry how our customized meals are rung into the computers, so I really don't know how things are charged. All I know is that cashiers always seem to press a button for a meal that seems to be the closest equivalent to what I get. For example, if they use a gluten free bun they'd choose the hamburger. At Pop's food court, the chef made me a gluten free pasta w/veggies & shrimp stir fry (I had to get this a second time as it was so amazing :love:) and it was rung in as a pasta and chicken alfredo dish since that was the closest thing on the regular menu. My daughter's mac & cheese with chicken strips (gluten & dairy free and delicious :worship:) was rung in I think also as the pasta and chicken alfredo (it's pasta with chicken). Again, I've always been on a dining plan, but there's never been a premium charged for our meals.
 
I'm shocked that you've been charged more for gluten free food. I'll likely always get some type of dining plan just because that way I don't need to worry how our customized meals are rung into the computers, so I really don't know how things are charged. All I know is that cashiers always seem to press a button for a meal that seems to be the closest equivalent to what I get. For example, if they use a gluten free bun they'd choose the hamburger. At Pop's food court, the chef made me a gluten free pasta w/veggies & shrimp stir fry (I had to get this a second time as it was so amazing :love:) and it was rung in as a pasta and chicken alfredo dish since that was the closest thing on the regular menu. My daughter's mac & cheese with chicken strips (gluten & dairy free and delicious :worship:) was rung in I think also as the pasta and chicken alfredo (it's pasta with chicken). Again, I've always been on a dining plan, but there's never been a premium charged for our meals.

I was pretty shocked too considering one was for a child. But that is what the manager told the CM to charge us. I paid over 20.00 for 2 small gluten free pizzas. One was just crust and cheese. (no sauce, no topping)
 
Hi

We also had a bad experience at the rainforest cafe at DTD.

My DD who was only 7 at the time has a severe allergy to dairy products. The only thing she could have of the childs menu was hotdogs. She couldnt eat the bun or the fries only the hotdogs. When the meal came it was 3hotdogs on the plate with some carrot sticks. Hense she was still hungry when she had eaten them, so I asked could she have somemore. When the bill came they had charged us for two meal.

I was livid, $14 dollars for miniture hotdogs and carrot sticks for a child with a food allergy I think is discusting. QUOTE=livndisney;33548497]I was pretty shocked too considering one was for a child. But that is what the manager told the CM to charge us. I paid over 20.00 for 2 small gluten free pizzas. One was just crust and cheese. (no sauce, no topping)[/QUOTE]
 
We've had great experiences at Cosmic Ray's in MK. Dd14 wasn't diagnosed until she was 11 so she was eating "adult" food already. She has soy and a bunch of fruits, but tested postive for sesame and tree nuts for a year thus we had to avoid those. We only order from the chicken/rib side of Cosmic Ray's since sandwiches can be difficult for dd.

Sunshine Seasons in Epcot has also been a good experience (1-2x every trip btw). The chefs there are always very friendly and helpful, especially in finding a safe dessert. They do get VERY busy at lunchtime so we go early in the meal period, definitely before 11:30am.
 
We visited Disney twice this summer and only had one bad experience due to a very long wait at AK Restaurantosaurus. 30 minute wait for a plain burger and fries.
Cosmic Rays has been very accomodating.
We stayed at the CBR and they made my son dairy free pizza!
Backlot Express in DHS.

If your child does not want the grapes for dessert....ask for the Divies cookies or brownies. My son had them at every counter service restaurant during our August trip.
 
Thank you for the Divvies information. Does anybody know if they also have the cupcakes available? My oldest daughter has both egg and milk allergies and has never had cake because of these allergies and we are going for an anniversary reunion and are getting a special cake for everbody else and would like my daughter to have cake also. Thanks
 
I've not seen the cupcakes yet but that would be a great suggestion. I can tell you that many of the locations keep the Divies in their freezers. He received quite a few 1/2 frozen at times but he would save them and out in the heat it didn't take long to unthaw! Counter service usually had them in the freezers.
 
Thank you for the Divvies information. Does anybody know if they also have the cupcakes available? My oldest daughter has both egg and milk allergies and has never had cake because of these allergies and we are going for an anniversary reunion and are getting a special cake for everbody else and would like my daughter to have cake also. Thanks

Don;t forget to ask for rice dream milkshakes whenever possible. they have ice cream non-dairy at the parlor in MK.
 
Hi I hope you don't mind me asking, and please don't think i'm stupid but what are Divies?:confused:

I'm from the UK so are not familiar as to what it is, but if it's dairy free then I would love to be able to get them for my DD to try, as I love trying to find different things for her to try.:banana:



Don;t forget to ask for rice dream milkshakes whenever possible. they have ice cream non-dairy at the parlor in MK.
 
Hi I hope you don't mind me asking, and please don't think i'm stupid but what are Divies?:confused:

I'm from the UK so are not familiar as to what it is, but if it's dairy free then I would love to be able to get them for my DD to try, as I love trying to find different things for her to try.:banana:

Try this link:
http://www.divvies.com/
They have the chocolate chip cookies and the brownies. They are gluten free but my son LOVES to have them when in Disney.:banana:
 
Are they really "dry" like most gluten free cookies?

Unless I am missing something, the chocolate chip cookies don't look Gluten free.

I just asked my son and he said they are not dry. He can have wheat but not dairy and he loves them. WCC also had another brand of chocolate chip cookies that were safe and they were really good. He loved them but I cannot remember that brand name. They were in a yellow package. I'll have to check out our local health food store for them the next time we shop there. They were a soft cookie and very moist. They were also kept in the freezer so a bit cold when they came out.
 
Are they really "dry" like most gluten free cookies?

Unless I am missing something, the chocolate chip cookies don't look Gluten free.

The Divvies cookies are NOT gluten free. In locations that carry them, they will be found with the allergy foods (if they're on display; if not just ask a CM to get them) since they are free of certain allergens. I can't remember the brand of the gluten free brownies and chocolate chip cookies, but it's not Divvies. Divvies are dairy and I believe nut free.

We're used to gluten free foods so maybe we're not the best judges, but we've found the gluten & dairy free brownies and chocolate chip cookies to be really good (again, we haven't tried the Divvies because they do contain gluten). At home I don't like any of the mixes I've found and make baked goods from scratch because I find the mixes come out dry and taste funny, but the ones at WDW I find to be much more like the ones I make. What I bake at home, people typically are surprised to find out are gluten free.
 














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