Before you rent from Gold Mobility

[Simba's Mom]

This post has made me decide to try someone else on my next trip. I looked into Buena Vista scooters and Walker, but their drop-off times were very inconvenient, so in the end I decided to try Park Hopper Choppers. I think someone on here recommended them, and the people on the Disney for Seniors Facebook group raved about them. I'll let you know how they work out!

 

[gottalovepluto]

This post has made me decide to try someone else on my next trip. I looked into Buena Vista scooters and Walker, but their drop-off times were very inconvenient, so in the end I decided to try Park Hopper Choppers. I think someone on here recommended them, and the people on the Disney for Seniors Facebook group raved about them. I'll let you know how they work out!

When's your trip? I'm intrigued and looking forward to your review!

 

[Simba's Mom]

When's your trip? I'm intrigued and looking forward to your review!

I'm so glad you asked! I leave in 17 days, but I'll be there for 9, so I'll hopefully (Southwest willing) be back on February 5th.

 

[Debbie Jean]

Yes, please let us know how it goes. Fingers crossed for you to have a wonderful…. stress-free… trip!

 

[robinb]

This thread scared me after renting from Gold Mobility many times. I almost went with another company and even priced out ScooterBug, but I stuck with Gold.

I’m so glad I did! It went flawless. They delivered to the Dolphin for me and I picked up the key to the scooter from Bell Services. Easy peasy. The unit was fine mechanically but maybe a little more worn than usual. I had read that the new owner was not cycling out the scooters as often as the previous owners, so I wasn’t surprised. Pick up from Fort Wilderness was fine too. The staff had to fight marathon weekend traffic to get to me and they were very apologetic for being a little late.

I don’t question that @Debbie Jean had a bad experience, but I just wanted to weigh in with my own positive one.

 

[liquid17]

We used Gold a few years ago and I would give them a 7/10. They did not initially give me the scooter I wanted (brought a 4 wheel instead of the 3 wheel I asked for) and then when I asked to switch mid trip, the new one was older and lost battery power much more quickly. I was never stranded but it was stressful! They were very responsive but still...we want to try a different co.

After reading some of the reviews here, we decided to try ScooterBug. Not having to set up drop-off/pick-up times was very attractive to my husband! Yes, there have been negative reviews but it seems there are negative reviews for every company and not too many really current ones. Our days are 1/23 to 1/31 so I'll report back in early February.

 

[Marrila]

This thread scared me after renting from Gold Mobility many times. I almost went with another company and even priced out ScooterBug, but I stuck with Gold.

I’m so glad I did! It went flawless. They delivered to the Dolphin for me and I picked up the key to the scooter from Bell Services. Easy peasy. The unit was fine mechanically but maybe a little more worn than usual. I had read that the new owner was not cycling out the scooters as often as the previous owners, so I wasn’t surprised. Pick up from Fort Wilderness was fine too. The staff had to fight marathon weekend traffic to get to me and they were very apologetic for being a little late.

I don’t question that @Debbie Jean had a bad experience, but I just wanted to weigh in with my own positive one.

Thank you for this. We like Gold and plan to stick with them.
Edited to add- We also understand sometimes things happen and experiences can vary.

 

[Debbie Jean]

We used Gold a few years ago and I would give them a 7/10. They did not initially give me the scooter I wanted (brought a 4 wheel instead of the 3 wheel I asked for) and then when I asked to switch mid trip, the new one was older and lost battery power much more quickly. I was never stranded but it was stressful! They were very responsive but still...we want to try a different co.

After reading some of the reviews here, we decided to try ScooterBug. Not having to set up drop-off/pick-up times was very attractive to my husband! Yes, there have been negative reviews but it seems there are negative reviews for every company and not too many really current ones. Our days are 1/23 to 1/31 so I'll report back in early February.

Please do come back and let us know things go with scooter bug. Good luck and have a great trip!

 

[Genie+]

We were shopping for an ECV rental today. Gold Mobility had our loyalty for many years. I have no complaints about their service but the pricing has gone bonkers. We’ve used Cloud of Goods three times in the past few years. The pricing is much better, and they have had the most convenient dropoff/pickup times. The trade off is the scooter condition slightly more used, but we’ve not had any issues using them.

The newest game changer: Cloud of goods also offers a ramp rental!

I can get the scooter AND a ramp for less than just the scooter thru Gold or Buena Vista. I put some stuff in my cart and procrastinated, and they sent me a 15% off text.

This may be a big deal for anyone renting an ECV to use with a vehicle. Ive seen many posts asking about ECV rental offsite and how to make that work, and up to now the solutions were not great. We stay onsite but DH loves to drive over using Disney buses. It has been a real pain loading/unloading ECV out of an SUV. I will report back after using the ramp for our April trip.

 

[Debbie Jean]

We were shopping for an ECV rental today. Gold Mobility had our loyalty for many years. I have no complaints about their service but the pricing has gone bonkers. We’ve used Cloud of Goods three times in the past few years. The pricing is much better, and they have had the most convenient dropoff/pickup times. The trade off is the scooter condition slightly more used, but we’ve not had any issues using them.

The newest game changer: Cloud of goods also offers a ramp rental!

I can get the scooter AND a ramp for less than just the scooter thru Gold or Buena Vista. I put some stuff in my cart and procrastinated, and they sent me a 15% off text.

This may be a big deal for anyone renting an ECV to use with a vehicle. Ive seen many posts asking about ECV rental offsite and how to make that work, and up to now the solutions were not great. We stay onsite but DH loves to drive over using Disney buses. It has been a real pain loading/unloading ECV out of an SUV. I will report back after using the ramp for our April trip.

I ran a quote to see pricing and found it quite favorable. Closed out the window and 15 minutes later they texted a discount code! Really brought the cost down. The drop off/pick up hours are also a real plus. Definitely keeping it on my list. Interested to see your review!