Before you rent from Gold Mobility

I have had good experiences with Gold in the past, but based on this won't be renting from them again.

Lately I have had good luck with Scootaround. I have used theme for a couple of cruise in the last year and have had great experiences. We arrive tomorrow for a spilt stay trip between Disney and Universal. I booked with Scooterbug for the Disney portion for the connivence of drop at bell services. We have 3 days at Disney, and I figured I would try them on a shorter stay. I booked Scootaround for Universal.

I had the same experience as others here when booking with Walker. We got equipment in bad shape that didn't stay charged.
 
Apple was my go to before Gold. It’s been a number of years and I can’t recollect exactly why I switched… probably equipment or service but could have been price. Thinking of checking them out again though.
 

I had the same experience as others here when booking with Walker. We got equipment in bad shape that didn't stay charged.
OK, now I'm really confused about who to go with. I was all set to reserve with Walker-now, after reading this, I'm not so sure. I checked Apple, and they have 20 minute drop-off slots. That's not bad at all! Walker gives one hour slots (like "drop off between 4:00 and 5:00", which means waiting, potentially close to an hour) I'm not so much concerned about price as I am about quality of scooter and customer service. So keep those recommendations coming!
 
I’ve mentioned before in other threads that I had a great rental experience in October with Gigi’s Strollers for an ECV. They have less choices for which ECV but they are the nicest group I have ever rented from. Plus, their prices are very reasonable and they drop off and pickup during a wide range of times. Their web link is listed below.

https://gigistrollers.com/collections/mobility-scooters-in-kissimmee
 
I’ve mentioned before in other threads that I had a great rental experience in October with Gigi’s Strollers for an ECV. They have less choices for which ECV but they are the nicest group I have ever rented from. Plus, their prices are very reasonable and they drop off and pickup during a wide range of times. Their web link is listed below.

https://gigistrollers.com/collections/mobility-scooters-in-kissimmee
Unfortunately unless I missed it, they only have 4 wheel scooters that disassemble. If that’s meets your need it would be something to consider.
 
Unfortunately unless I missed it, they only have 4 wheel scooters that disassemble. If that’s meets your need it would be something to consider.
I might send them an email and suggest this is their moment to invest in some 3-wheel options while Gold Mobility is sinking. Great idea.
 
I only travel with 1 roller bag and my tote bag. I put the tote under my feet on my ECV or in the basket and I can roll my roller bag with 1 hand going slowly until I get to the check in area at the airline. Once I’ve checked my bag, it’s easy to finish going thru security.
Once I arrive at WDW, I either roll the bag myself or pay for a bellman to bring it to my villa.
I’m in my 70s, as well, and needed the ECV to navigate the airport in addition to WDW.
My ECV is smaller than what you were renting though. I have a Go-Go Sport 3-wheel which I absolutely love.
Wow. I'm
I wouldn’t trust the owner as far as I could throw him. If they do a swap they give the scooter to HIS mechanic. If he says it’s fine they charge me $35. We already know he is a liar, I’m not going to give them any more of my money… why would I trust his mechanic. I will deal with the one I have. And tell him good riddance when I turn it in. I’m sure they won’t test the battery… they’ll just dump it on another customer.
I'm sorry. I i haven't rented in many years, but one of the times I had issues with a battery from Apple Scooters, they actually came into Epcot, meet me at the restaurant we were eating at and exchanged scooters. A few hours is ridiculous.
 
When I talked to Gigi’s strollers, they said they had also heard of people having issues with Gold Mobility. I suggested they consider adding Go-Go Sport 3-wheel to their rental ECV lineup and they said it is definitely on their radar as they evaluate equipment and the needs of customers for safety and portability.
 
When I talked to Gigi’s strollers, they said they had also heard of people having issues with Gold Mobility. I suggested they consider adding Go-Go Sport 3-wheel to their rental ECV lineup and they said it is definitely on their radar as they evaluate equipment and the needs of customers for safety and portability.
Since they already have some Golden Technologies models, they should actually consider some of the three wheels from them, they are easier to take apart. The method is the same, just their mechanism is easier to operate with less force than Pride, at least that is what DH has found. They are also slightly lighter and some models even gave really good suspension on them. They actually have a 3 wheel with around a 400 lb capacity that has a similar weight as the GoGo sport and is only slightly larger by like an inch in each direction.
 
The couple of places I have checked for my trip in May are way more expensive than Golds. I can walk the parks a bit, so I may stick with Golds and hope for the best.
 
That's cool! Although I have to say that I've had no problem pulling my suitcase while driving my ECV. I admit that it sounded difficult, but I ws pleasantly surprised at how easy it was.
I personally agree, as does DH; however, the poster expressed concerns, so I figured it may help.
 
Back in September I had a HUGE issue with Gold. Sept issue thread
My last trip (earlier this month) I had no problems whatsoever. The main difference being that I had no issues that needed to be resolved this time. No time or date changes. The last trip was a total clusterfooey of things that they were simply incapable of handling. I did notice that after a few days the battery life tended to start diminishing earlier than the first few days. But never was there any issues.
I recently bought a replacement scooter for airport/museum use and I'm considering just using that next vacation since I now have 2 usable batteries and my issue with using my own scooter was battery life. The other issue is I bought a 4 wheel scooter instead of 3 so the turning radius really isn't as easy as a 3 wheeler. I'm honestly unsure why I bought the 4 wheel. Anyway - my general point is if you have NO issues Gold is ok. But having no issues is certainly a wish we all have.
 


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