We have always hit B&C everytime we hit WDW for the last 12 years, so imagine our shock when we arrived there just last week and couldn't get in.
The wait for the counter was 2 1/2-3 hours long. And, according to the hostess, the tables inside were reservation ONLY, not just recommended, but ONLY. And, they said it is all day, not just for dinner. So, we were given the info that the ONLY way to get a table is to have an ADR. Period.
12 years ago, staying at the Beach Club, we went down for Ice Cream sodas and root beer floats, and the place was pretty much empty. Since then, we have gotten pretty lucky at being able to walk up at early or late lunch times and have minimal/no wait. Last time, we went just before Illuminations, and it was obviously busy, but we were able to get a seat at the counter with no wait.
Does anyone know when this ADR requirement went into effect? Were we given false information. I mean...obviously I know ADRs are ideal, and the best way to get a table, but we were given the distinct impression that they would be doing no walk-up business at all, no matter the time of day. It's a little frustrating because B&C is one of those things we just don't plan 6 months ahead of time. For example, last week, it was just..."Hey wanna go get some ice cream at Beaches and Cream? Okay." If we have to start planning even our casual meals that far ahead of time...it will be a bummer.