Beach Club villas need a refurb..FAST...

[jerseygal]

Does anyone know if there is a REFURB DEFINATELY scheduled for '15 at BCV?

If YES, when?

TIA!

 

[Mickeynutty]

yes I am new to DIS but not to DVC (2010)..not quite sure what that has to do with things....

the marks etc were just the icing on the cake....hairdryer in flames...cupboard falling off.... body fluid stains on the lounge & bed spread etc etc.....those stains didn't look like food....but as always YMMV

but I guess there will always be those who believe Disney can do no wrong and that our $25,000+ investment should just be a donation to DVC without expecting anything of quality in return.

How hard is it to maintain a certain standard???

And yes I do have a very expensive axe to grind......

Thank you, OP, for your report. ITA that we should expect clean, working rooms from DVC. I hope you are in some way compensated.

Oh, and sincerely, welcome to the DIS.

 

[MsAmerica]

As a BCV owner who stays exclusively there several times a year, I believe it desperately needs a makeover.

A few years back they took all the glass panels out of the cabinets in all the kitchens and kitchenettes, the reason for it was because SO many cabinets were coming off the hinges and the glass was breaking on guests. Not good!

However, their solution to remove the glass just isn't/wasn't enough. EVERY cabinet hinge in the entire resort should have been either replaced or reinforced.

Guests and members really need to let management know about this stuff or it can never be addressed

 

[MaryLovesPoohBear]

Just returned from a 5 night stay in villa number 143. (studio)

Overall the room was clean. I saw one small stain on the carpet, near, almost under the table. The couch cushions and chair cushions sagged some. The room looked a little old.

There was no bedspread. It was triple sheeted. Maybe some rooms still have spreads? The sheets were clean, in fact, they looked pressed. No stains.

The hairdryer was securely attached to the wall, and it worked. The shower had plenty of pressure. We don't drink coffee, so we never tested the coffee maker.

Overall we liked the room. It was clean, the room smelled fresh and supplies were plentiful. The cushions weren't bad or hard, just a little sagging. Yes, the glass was out of the cabinets, but since I didn't know there was suppose to be glass, it didn't matter to me. The hinge was tight and the doors never seemed to be falling off.

 

[jmail048]

Just returned from a 5 night stay in villa number 143. (studio) Overall the room was clean. There was no bedspread. It was triple sheeted. Maybe some rooms still have spreads? The sheets were clean, in fact, they looked pressed. No stains. The hairdryer was securely attached to the wall, and it worked. The shower had plenty of pressure. We don't drink coffee, so we never tested the coffee maker. Overall we liked the room. It was clean

i can say that the coffeemaker does work as I used it every day when I had that room early in December I believe all resorts are using the triple sheet now. Your right about that shower head, plenty of pressure. Sounds like you had a good stay.

 

[smjj]

I have been looking and can't find out if when we show up June 13th if the rehab will be done underway or what. I guess we will just hope for a clean room with cabinet doors staying put, no big nasty stains and a coffee maker that works...smjj

 

[DenLo]

I have been looking and can't find out if when we show up June 13th if the rehab will be done underway or what. I guess we will just hope for a clean room with cabinet doors staying put, no big nasty stains and a coffee maker that works...smjj

We only know when the rehab begins in March 2015, I haven't seen anything that reports the expected completion date. Good luck that you get a refurbished room and everything works perfectly.

 

[michelleiada]

We own at BCV and it is my favorite place in the world however, I have felt that it has needed a rehab for years. The hallway carpets are mismatched and pieced together, and have been for several years....that is not acceptable at a so called "deluxe resort". They are also very dirty. The location is awesome and in my opinion, is the best in Disney. This is part of the problem. BCV is the smallest DVC resort at WDW and in high demand because of the location and the pool. The rooms are full 365 days a year. They take a beating. Disney needs to do better with the upkeep. I agree with the poster that said if things are that noticeable then the refurb is overdue. It should never get this bad. Not for what they charge for DVC. We are paying for the known high Disney standards...but where are they? My last several stays at BCV I found the rooms to be old, worn, and dirty. The windows were filthy both inside and out. We found gummy bears in the corner of the master bedroom that were hard and covered in dust and hair...must have been there a long time. The couch sagged awful and furniture was all nicked and dented. Kitchen table was all scratched. Dust on the light fixture over the table was so thick you could write your name in it. Not the Disney we fell in love with. I hope the original poster gets a response from DVC and is somehow compensated for the issues she had. The hair dryer could happen anywhere...but cabinet doors falling off is terrible. Disney is lucky she wasn't injured. We have a trip scheduled for May. 2 nights at AKV Jambo and then 8 nights at BCV. I hope I'm not disgusted. I love Disney...and I want to continue loving Disney!

 

[jerseygal]

We own at BCV and it is my favorite place in the world however, I have felt that it has needed a rehab for years. The hallway carpets are mismatched and pieced together, and have been for several years....that is not acceptable at a so called "deluxe resort". They are also very dirty. The location is awesome and in my opinion, is the best in Disney. This is part of the problem. BCV is the smallest DVC resort at WDW and in high demand because of the location and the pool. The rooms are full 365 days a year. They take a beating. Disney needs to do better with the upkeep. I agree with the poster that said if things are that noticeable then the refurb is overdue. It should never get this bad. Not for what they charge for DVC. We are paying for the known high Disney standards...but where are they? My last several stays at BCV I found the rooms to be old, worn, and dirty. The windows were filthy both inside and out. We found gummy bears in the corner of the master bedroom that were hard and covered in dust and hair...must have been there a long time. The couch sagged awful and furniture was all nicked and dented. Kitchen table was all scratched. Dust on the light fixture over the table was so thick you could write your name in it. Not the Disney we fell in love with. I hope the original poster gets a response from DVC and is somehow compensated for the issues she had. The hair dryer could happen anywhere...but cabinet doors falling off is terrible. Disney is lucky she wasn't injured. We have a trip scheduled for May. 2 nights at AKV Jambo and then 8 nights at BCV. I hope I'm not disgusted. I love Disney...and I want to continue loving Disney!

We had a split stay at AKV Jambo, 2 nights, Grand Floridian Villas, 2 nights in the beginning of December...Both studios and general resort areas were IMMACULATE!
Hope that you are as PLEASED as we were! WE LOVED both properties!
We personally have not stayed at BCV Villas, but I would not be happy with this either! Dues IMO are too expensive to have properties in dire need of repair as this post suggests! Hoping that the situation will be remedied!

 

[michelleiada]

We had a split stay at AKV Jambo, 2 nights, Grand Floridian Villas, 2 nights in the beginning of December...Both studios and general resort areas were IMMACULATE! Hope that you are as PLEASED as we were! WE LOVED both properties! We personally have not stayed at BCV Villas, but I would not be happy with this either! Dues IMO are too expensive to have properties in dire need of repair as this post suggests! Hoping that the situation will be remedied!

Yes! We have stayed at Jambo once before and loved it! I'm hoping to convince my husband to add points there too! A beautiful resort and it was immaculate! I really do hope BCV refurb is done soon and done well. And...I hope they get better about refurbing more frequently. DVC is an expensive timeshare. Quality is expected!

 

[adamswick]

We own at BCV and it is my favorite place in the world however, I have felt that it has needed a rehab for years. The hallway carpets are mismatched and pieced together, and have been for several years....that is not acceptable at a so called "deluxe resort". They are also very dirty. The location is awesome and in my opinion, is the best in Disney. This is part of the problem. BCV is the smallest DVC resort at WDW and in high demand because of the location and the pool. The rooms are full 365 days a year. They take a beating. Disney needs to do better with the upkeep. I agree with the poster that said if things are that noticeable then the refurb is overdue. It should never get this bad. Not for what they charge for DVC. We are paying for the known high Disney standards...but where are they? My last several stays at BCV I found the rooms to be old, worn, and dirty. The windows were filthy both inside and out. We found gummy bears in the corner of the master bedroom that were hard and covered in dust and hair...must have been there a long time. The couch sagged awful and furniture was all nicked and dented. Kitchen table was all scratched. Dust on the light fixture over the table was so thick you could write your name in it. Not the Disney we fell in love with. I hope the original poster gets a response from DVC and is somehow compensated for the issues she had. The hair dryer could happen anywhere...but cabinet doors falling off is terrible. Disney is lucky she wasn't injured. We have a trip scheduled for May. 2 nights at AKV Jambo and then 8 nights at BCV. I hope I'm not disgusted. I love Disney...and I want to continue loving Disney!

We just checked-out from unit 153 this morning. There is gray-striped carpet in the hallway near the main entrance, but connected to the original flowery-designed, dirty carpet 20 feet later. In the unit, the carpet was torn-up near the breakfast area and by the bathtub. Two missing chairs, missing door stop in bedroom (so saw hole in the wall) and the sofa mattress was way too thin. Maintenance did bring a second mattress to stack on top, but we had to leave the sofa bed open during our entire stay.

Red marker was used to color-in the exposed wood from scratches on top of the bedroom TV console. The stovetop burners were off-center and we couldn't get a frying pan to stay level.

These are minor annoyances compared to the first post, but we have been BCV owners since 2002 and have never seen a unit this bad. Maintenance fees continue to go up while the quality goes down.

 

[michelleiada]

Good news....below is report from this years DVC annual meeting held this month.

REFURBISHMENTS

Disney Vacation Club resorts utilize two refurbishment concepts in updating its villas. A "soft goods" refurbishment typically involves replacement of linens, draperies, wall coverings and floor coverings. "Hard goods" refurbishment expands to include select furniture and fixtures throughout the villas.

In 2015, Disney's Beach Club Villas will undergo a hard goods refurbishment. In addition to updates to most soft goods, the Beach Club refurb will bring the addition of the 5th sleeper to all Deluxe Studio villas and new faucets. Work is expected to begin in March 2015.



Beach Club Villas post-renovation artist rendering

Disney's BoardWalk Villas will undergo a soft goods refurbishment in 2015 "with some hard goods elements." Specifically, the fold-down 5th sleeper is also being added to BoardWalk Studio villas. No date was specified for the BoardWalk renovation start.



BoardWalk Villas post-renovation artist rendering

Further down the road, Disney's Vero Beach Resort will undergo a hard goods refurbisment in 2016 with all villas receiving new bathrooms. Soft goods refurbishment projects are planned for 2017 at Bay Lake Tower, Treehouse Villas and Grand Californian.

 

[Missyrose]

The simple fact is that BCV does need a refurb. Same goes for BWV. A faulty hairdryer could happen anywhere and does not necessarily mean a refurb is in order. A loose cabinet hinge does not equal immediate refurb either. However, the carpet and furnutire is obviously showing extreme wear. DVC owners should expect a certain level of maintainance and upkeep. I feel that keeping it at a 3-star level should be the goal.

These Epcot resorts can get away with below average conditions because of their location. Being able to walk to two different parks is a huge draw. I'm not saying it is right, but Disney knows this and they will try to maximize their profits by putting off refurbs for as long as possible.

I have stayed at BWV, BCV, SSR-THV, OKW in the last 4 years. BCV is the most in need of a refurb and BWV is a close second. The difference between BC/Yacht and BCV is very noticeable.

BWV was actually refurbed back in 2009-10.

We had a split stay at AKV Jambo, 2 nights, Grand Floridian Villas, 2 nights in the beginning of December...Both studios and general resort areas were IMMACULATE!
Hope that you are as PLEASED as we were! WE LOVED both properties!
We personally have not stayed at BCV Villas, but I would not be happy with this either! Dues IMO are too expensive to have properties in dire need of repair as this post suggests! Hoping that the situation will be remedied!

Ah, and here's the problem. To heighten the maintenance between guests, dues would have to be raised and villas taken out of rotation more regularly. But people already complain about how high the dues are and how hard it is to get into BCV. That, my friends, is one vicious cycle.

 

[LoverDisney]

Good news....below is report from this years DVC annual meeting held this month.

REFURBISHMENTS

Disney Vacation Club resorts utilize two refurbishment concepts in updating its villas. A "soft goods" refurbishment typically involves replacement of linens, draperies, wall coverings and floor coverings. "Hard goods" refurbishment expands to include select furniture and fixtures throughout the villas.

In 2015, Disney's Beach Club Villas will undergo a hard goods refurbishment. In addition to updates to most soft goods, the Beach Club refurb will bring the addition of the 5th sleeper to all Deluxe Studio villas and new faucets. Work is expected to begin in March 2015.



Beach Club Villas post-renovation artist rendering

Disney's BoardWalk Villas will undergo a soft goods refurbishment in 2015 "with some hard goods elements." Specifically, the fold-down 5th sleeper is also being added to BoardWalk Studio villas. No date was specified for the BoardWalk renovation start.



BoardWalk Villas post-renovation artist rendering

Further down the road, Disney's Vero Beach Resort will undergo a hard goods refurbisment in 2016 with all villas receiving new bathrooms. Soft goods refurbishment projects are planned for 2017 at Bay Lake Tower, Treehouse Villas and Grand Californian.

Great news!! Our first trip as new DVC owners at BCV is not until 2016 but I was considering staying at another resort until I read this.

 

[adamswick]

Good news....below is report from this years DVC annual meeting held this month.

REFURBISHMENTS

Disney Vacation Club resorts utilize two refurbishment concepts in updating its villas. A "soft goods" refurbishment typically involves replacement of linens, draperies, wall coverings and floor coverings. "Hard goods" refurbishment expands to include select furniture and fixtures throughout the villas.

In 2015, Disney's Beach Club Villas will undergo a hard goods refurbishment. In addition to updates to most soft goods, the Beach Club refurb will bring the addition of the 5th sleeper to all Deluxe Studio villas and new faucets. Work is expected to begin in March 2015.



Beach Club Villas post-renovation artist rendering

Disney's BoardWalk Villas will undergo a soft goods refurbishment in 2015 "with some hard goods elements." Specifically, the fold-down 5th sleeper is also being added to BoardWalk Studio villas. No date was specified for the BoardWalk renovation start.



BoardWalk Villas post-renovation artist rendering

Further down the road, Disney's Vero Beach Resort will undergo a hard goods refurbisment in 2016 with all villas receiving new bathrooms. Soft goods refurbishment projects are planned for 2017 at Bay Lake Tower, Treehouse Villas and Grand Californian.

Thanks, I also see a similar statement in the 2014 meeting highlights document on dvcmember.com (condo association meeting notices).

 

[adamswick]

The BCV budget appears to look at the topics in this thread as two different things:

1. O&M Maintenance & Housekeeping

O&M Maintenance: Cost of interior and exterior maintenance and repairs not paid for out of replacement reserves. Also includes landscaping, pest control and fire alarm monitoring. $.80 per point of the annual maintenance fee funds this.

O&M Housekeeping - Cost of cleaning Vacation Homes and public areas and replacement of disposable amenities in Vacation Homes. Also includes the purchase, replacement and cleaning of linens and towels. $1 per point of the annual maintenance fee funds this.​

2. Capital Replacement Reserves

Includes Roof Replacement/Repair, Interior Refurbishment, External Building Painting, Common Element Renovation, Pavement Resurfacing. $.80 per point of the annual maintenance fee funds this.

Our capital replacement reserves appear to be about 43% funded, and the 2014 assessment says that estimated remaining years for refurbishment are 4-18 years.​

There are two points I want to make here:

1. I am surprised that a refurb is in progress when the assessment says we have another 4 years left. How will this affect the reserves and does DVC need a better refurb assessment process?

2. Being worn is one thing, but being dirty is another. Something is wrong with housekeeping and maintenance in general if things are dirty and screws are loose. $26,442 per BCV room is budgeted for O&M housekeeping and maintenance for all of 2015. That should be a sufficient amount of money to keep things in order.

 

[Simba's Mom]

Good news....below is report from this years DVC annual meeting held this month.

REFURBISHMENTS

Disney Vacation Club resorts utilize two refurbishment concepts in updating its villas. A "soft goods" refurbishment typically involves replacement of linens, draperies, wall coverings and floor coverings. "Hard goods" refurbishment expands to include select furniture and fixtures throughout the villas.

In 2015, Disney's Beach Club Villas will undergo a hard goods refurbishment. In addition to updates to most soft goods, the Beach Club refurb will bring the addition of the 5th sleeper to all Deluxe Studio villas and new faucets. Work is expected to begin in March 2015.



Beach Club Villas post-renovation artist rendering

Disney's BoardWalk Villas will undergo a soft goods refurbishment in 2015 "with some hard goods elements." Specifically, the fold-down 5th sleeper is also being added to BoardWalk Studio villas. No date was specified for the BoardWalk renovation start.



BoardWalk Villas post-renovation artist rendering

Further down the road, Disney's Vero Beach Resort will undergo a hard goods refurbisment in 2016 with all villas receiving new bathrooms. Soft goods refurbishment projects are planned for 2017 at Bay Lake Tower, Treehouse Villas and Grand Californian.

Unfortunately, having heard Annual Meeting promises regarding villa upgrades not happen, I'll believe it when I see it. I'm STILL waiting for the coffee tables for the Boardwalk Villa studios that they promised us at the Annual Meeting back in 2005. Think I should give up?

 

[smjj]

Welcome Home xxxxx,

Thank you for contacting DISNEY VACATION CLUB®.

We appreciate your interest in DISNEY'S BEACH CLUB Villas. While the
final date for completion of the room refurbishment is scheduled for
July 26, 2015, the majority of the rooms should be completed by your
arrival date on June 13, 2015. We have included a request for you to be
assigned to a newly refurbished room. However, like all requests,
please keep in mind that while the Front Desk will make every effort to
accommodate your requests, they cannot be guaranteed.

Please let us know if we can be of any further assistance.

Thank you and have a magical day,



I deleted the cast members name. I got this reply about 3 hours ago...smjj

 

[DebbieB]

Unfortunately, having heard Annual Meeting promises regarding villa upgrades not happen, I'll believe it when I see it. I'm STILL waiting for the coffee tables for the Boardwalk Villa studios that they promised us at the Annual Meeting back in 2005. Think I should give up?

I'm with you on that one, I was there too! I noticed the BWV rendering does have a coffee table! I'll believe it when I see it! On my last trip, I pulled a table chair over in front of the couch to put stuff on while I watched TV.

 

[kaseycamille]

Welcome Home xxxxx,

Thank you for contacting DISNEY VACATION CLUB®.

We appreciate your interest in DISNEY'S BEACH CLUB Villas. While the
final date for completion of the room refurbishment is scheduled for
July 26, 2015, the majority of the rooms should be completed by your
arrival date on June 13, 2015. We have included a request for you to be
assigned to a newly refurbished room. However, like all requests,
please keep in mind that while the Front Desk will make every effort to
accommodate your requests, they cannot be guaranteed.

Please let us know if we can be of any further assistance.

Thank you and have a magical day,



I deleted the cast members name. I got this reply about 3 hours ago...smjj

What channels did you go through to make this request? We rented DVC points and are staying at BCV May 27-31. Of course we would love a renovated room; we don't have any other requests. Can we make this request or does the DVC owner we rented from need to do this for us? I would hate to bother her if we can do it ourselves...