BC Concierge is the 5th floor. As with most resorts, you have to insert your room key in a slot in the elevator, then press "5".
The BC is very spread out, so you may have a long walk from the elevator. The nice thing is the concierge staff are right at the elevator and the lounge is there also.
We were in a std. view room that had a balcony we could sit on. It had 2 chairs and a small table. It was not big, but do-able. Other rooms look out on the lagoon or pools. I believe all the 5th floor rooms have a balcony you can sit on.
No fridge in the room unless you request one at check-in and then it's $10/day. You stock it yourself. However, they do have some mini-bar type snacks in each room -- candy bars, cookies, chips, that type of thing. Those are restocked each day and your room is billed for what you eat. They also stock 4 refillable mugs in the room!
I think beer may be available in the lounge; I don't drink beer so I never asked.
The lounge offers b'fast, lunch and dinner, but not full meals. B'fast offered small muffins, Krispy Kreme donuts, juices, milk, coffee, tea, cereals, toast, etc.
We never did lunch there. PM snacks were cookies, lemonade, soft drinks, water, veggies, pretzels, chips and dip.
They do offer wine in the evening. I think you can ask for cordials, but I never saw them out on the counters.
We were able to use the lounge each morning for a filling b'fast which was great. We stopped by for snacks/drinks after returning from the park. One WONDERFUL thing -- if you ask for a bottle of water, they give you one honking big bottle. Alas, it is glass and not too easily carried to the park, but it was great to have in the room. It's Vittel brand -- much easier to handle than the stuff out of the tap.
Seating in the lounge was limited; but a lot of people grab food and then head back to the room. The staff always seemed on top of things -- cleaning up; restocking; checking the coffee or hot water for tea. They also seemed quite generous and very helpful.
The lounge also has a TV and VCR -- they are usually playing some Disney movie all the time. I finally got to watch Monsters, Inc.!
I hope this helps! I also hope you enjoy the BC concierge.