sunshine girl
DIS Veteran
- Joined
- Apr 2, 2005
- Messages
- 1,474
Hmm, could it be saving something in a browser cookie? Try a new email and/or a different PC or a new browser.
Sadly there is no official support (or even bug-reporting) for this system at all though, we're all just trying to work out its many foibles for ourselves.
Andre
Yup, I tried that too... I used different browsers, cleared history/cache, even used an entirely different computer. It is indeed sad! But I am so thankful for all the info you've provided here - this thread has been a big help! Thank you!
The same thing happened to me. We were at WDW Jan 2014 and were able to to use the BOG FP system. Our old res is still there and will not let me choose a new one. However I worked around this by creating an account with my DH info. We are linked in MDE and I was able to obtain a BOG res for my group. Good luck!
I'm going to give this a try, with someone in the party who does not have an MDE account yet. However I'm worried since the upcoming resort reservation number is "already in use" according to the BOG FP system, it may not let me link it. We'll see....
EDIT to add: IT WORKED!!

THANK YOU again to everyone for helping!
