Be careful when purchasing from DIS/PAYPAL

[DisneyDreams4P&B]

(I posted this in other areas but want to make sure that the word gets out and that people, especially here, are careful and don't share my fate)

It is very sad and troubling for me to report that I am on the loosing end of an attempt to purchase custom clothing from a DIS member.

I posted to the the DISBoutiquer thread a few times, expressing my desire to learn how to sew. I was wanting to make some special outfits for our very special Grand Gathering in the fall. The trip was a gift to my entire family (mom, sisters, niece, nephew and my family) from my 83 year old Grandmother. What is important to note is that my 2 sons and my niece and nephew all have autism (my niece Zoe, is the most severe).

I was contacted by a veteran DIS'er, who offered to make some outfits for Zoe to purchase. My sister supports them on her own and I know she didn't have the money (not that we aren't too far behind her). I wanted something special, as my niece only responds to a few things.

I asked if I could pay in 2 parts to break up the payments (it was close to $60.00 for the 2 outfits). I always included my address with my correspondence. I was promised in an email from her on Feb 23rd, that as soon as the payment cleared Paypal, that it would be shipped. I emailed her on the 31st to tell her I had made the last payment. Then nothing. I waited until the 12th for the package to arrive. I then emailed, PM'd and even emailed the PayPal account. Nothing. I filed a claim with PayPal, in hopes to retrieve my money. I was past the 45 day mark on the 1st payment so they would do nothing but I noted to them that I wanted a positive resolution and my ultimate goal was to get the outifts.

I finally heard from the DIS'er 2 days ago and was given a multitute of personal reasons as to why it had not been sent. She then told me that her husband was unwilling to send the packages because for some reason the transaction showed my former address and not the one listed on my account (PayPal confirmed that it was their error not mine but could not correct it on the transaction). I PM'd the seller that her best course of action would be to send it certified (to cover both of our bases and even PayPal said they would drop the claim if they were given a tracking number). She never responded to me or to PayPal. PayPal made the decision to reverse the final payment. I still have not heard from her.

I am out $25.00, have no outifts for my precious Zoe. I feel I was more than accomidating and understanding. I am not sure if what she told me about her personal issues was true or not, I gave her the benefit of the doubt but her complete lack of correspondence is what makes the whole thing seem fishy.

I am hoping that she will read this and send at least one of the outfits that I paid for or send my money back. It is incomprehensible to me that someone would cheat a child, let alone a special needs one. Even if she had honerable intentions, the whole thing could have been avoided by remaining in contact with me (I also know she was on the DIS boards and had to have gotten my PM's as you can tell when someone is logged in and she was frequently logged in and out)

I know this was long but I hope that people are careful when entering into these transactions.

 

[lucigo]

As parents of kids with autism we know how important communication is...we deal with the frustration every day of our lives with our children! How frustrating when we expect others to be able to communicate with us and are given the silent treatment. I hope you get the rest of your money back, or better yet the cute outfits she made for you!

 

[livndisney]

I sent the OP a PM offering to help. I am NOT the person she bought outfits from as I don't sell on the Disboard. I am a member of the Boutique board and have been for years. As I told the OP, I have personally met many of the Men and Women on that board and for the most part we are a great group of people. Many of us sew outfits for MAW kids and their families as part of "Big Gives". Some of us have done "private gives" for children on this very board. Some of us are personally touched by disabilities in our own families. I am not excusing the offender in this case-just asking that you consider ONE person cheated the OP, not the rest of the board.

 

[KathyTX]

And this illustrates the reason for our rule prohibiting commercial transactions (ANY KIND of buying or selling) on the DISboards.

Sorry for your bad experience, but we don't permit, support or endorse any kind of financial transactions between posters. And this includes the public venting afterward when they go bad.