Originally posted by POOH&PIGLET
This is not meant to be harsh but that's your fault, not Richyams'.
Except that choice of home resort is a matter of opinion, not fact. When people state opinions as facts, it can get confusing to someone not educated enough to know the difference. And, when they state facts without stating the whole of the fact, it is more confusing. And I do blame the provider of information when they don't tell the whole story, or label opinion as fact. Rich, in particular, doesn't let truth stand between him and a good story. Funny, once you understand him - but a newbie wouldn't.
This is the case with Pa - I like Pa, but he's a curmudgeon. His expectations for DVC are far above mine - knowing that, his complaints are taken by me with a grain of salt. But if I don't know that, his issues sound like something I need to take seriously. If Pa is my only window into DVC, its a horrible idea. (There are posters here who are similarly optimistic - DVC is the best thing that ever happened and absolutely perfect).
i.e. My room was dirty when we entered it.
That may be fact - it may have been scummy. There may have been food spilled on the countertop. A bathroom that obviously hadn't been cleaned, etc.
But there is a lot of room in "dirty" for opinion. We have heard tales of people who had "dirty" rooms where the rooms where more "worn" in my opinion than dirty - where there was a little mold in the shower (common in Florida and difficult to clean completely) - rooms I would have considered "clean, if perhaps in need of refurbishment."
i.e. The CMs at the front desk were bad.
May be something we can mostly agree was bad - inaccurate information, poor customer service. Or it may have been the lack of a Welcome Home. Some people seem to consider that a capital offense, I don't care - nice when it happens.
Its more confusing when there are conflicting facts - it is a fact that a one bedroom was meant to sleep four and that four (plus one under three) is listed as the sleeping capacity on the point of sale documents. It is also a fact that if you tell MS you have five in that room they won't care and will give you five room keys.
I always try and be careful - I had a lousy meal at the Brown Derby - over ten years ago. Now I can say over on the restaurant board "I don't like the Brown Derby" which is fact. But its a completely different statement to say "I won't go back to the Brown Derby after a bad meal I had there ten years ago." Someone can read that and say "gee, ten years ago lady, hold a gudge much." I can also say "the Brown Derby has lousy food." In my dated experience, this is fact. But it is also my opinion (what is lousy? - perhaps I misordered and ended up with a well prepared dish not to my taste (I didn't, I had a Cobb Salad with brown lettuce)) and I've left out a critical piece of information - it was over ten years ago.