Yikes, you had to ask!
We would fly Delta again but really didn't appreciate the rudeness and lack of assistance the flight attendents offered on our last flight.
We were coming back from Denver to Florida, we had visited my inlaws. It was all 3 kids and dh and I. 2 days before we went home, my oldest got a stomach virus and was throwing up like mad. By the morning we were leaving, she was better, no more vomit but was still not feeling well. We are in the car to go to the airport and my younger daughter throws up.
We are at the airport, had cut it pretty close... we were going to the terminal and she threw up again. Get on the plane and she's complaining but she didn't throw up again. We had a layover in Atlanta. We were heading to our new terminal to get on our new plane... it was a HUGE hike, with a 12 month old and 2 ill kids, a stroller and 2 carry on bags.
We get all the way to the gate to find out our plane was moved... to a terminal clear on the other side of the airport. We had been checking the monitors all the way there and it hadn't changed. Checked it when we were told it moved and still said the original gate. We had 20 minutes to make this flight.
My girls were exhausted and feeling pretty weak and ill at this point so I complained to an employee and told them with the baby and all our stuff and 2 sick kids, we'd never make it to the clear other side of the huge airport. So they use the golf cart to get us to an area that they have shuttles that run outside from terminal to terminal. So we get on another golf cart and get to the gate. There we find out that since the plane was moved, it had an equipment change and everyone needed new tickets and seat assignments.
The line is 200 people long and my husband is at the very end. Gets to be his turn and they are trying to put us in 4 different seat all over the plane. My husband tells them that is unacceptable (we had our seats assigned on the computer months before, we had 2 and 2 with baby on lap one row in front of each other). So they do some working around and get what we had needed. DD hadn't thrown up in awhile so we were relieved.
Get on the plane, I have a woman next to dd (it was me, julia and then the lady) and my husband had a business type man next to him (it was the man, dh with baby & hannah). We get to taking off and Julia is feeling really bad again so we pull out the barf bags. She proceeds to throw up and throw up and throw up. The lady next to me is handing me her barf bag. But we were running out.
There had been some turbulance on the flight but I hit the button for the attendant. She comes and I tell her dd is sick and we need more barf bags. She brings me back ONE!!! At this point she is calming down a bit.
That is when ds decided he wanted to join in on the fun. He threw up EVERYWHERE, my dh was drenched. I get up to get paper towels and the guy next to dh is up running to the bathroom. He gets there before me and I told him I just needed paper towels. He's ranting that throw up is all over his suit. Funny enough, the baby had thrown up facing the direct opposite way and he didn't have a drip on him. He goes in anyway, the other bathroom is occupied.
At this point the flight attendant is yelling at me to get into my seat NOW, the seat belt lights were on. There hadn't been turbulance in 30 minutes. I tried to explain the situation and she throws me a few napkins and tells me to get in my seat. The guy comes out and is still ranting, I apologized. He demanded to be moved and finds another seat.
I get back to everyone and we are trying to clean up my son and my dh. A different flight attendant comes up to me and yells at me to get in my seat. She sees vomit ALL over the place but wouldn't listen to a word I had to say. I sit in my seat and hand dh a few of the napkins and i'm hanging over the seat getting my sons clothes off.
I knew I had extra clothes in my carry on bag in the overhead bin. So I get up again to find my bag. The original flight attendant comes up and tells me once again to SIT DOWN. My son had thrown up again at this point and my daughter was throwing up again. I was in tears at this point. I'm trying to calm down enough to tell the flight attendant that I was getting extra clothes for them to change in. On top of it all, I couldn't get the stupid thing down out fo the overhead. Another guy stands up to get it for me and she comes back again, bellowing at the poor man. We hadn't had turbulance at all in over 45 minutes at this point. We get the bag down and I get the clothes out.
I take the baby at this point and i'm getting him changed and cleaned off with wipes from the diaper bag. My husband rings the call button, he still has vomit ALL over him and his seat and he tells the flight attendant he really needed to go clean off and change. They told him absolutely not. So he had to take his shirt off right there in the seat and put the new one on. He had to stay in the nasty shorts because he wasn't going to change those out in public.
The baby was vomiting over and over at this point but I was catching it in the one barg bag we had left. My daughter had stopped at this point at least. I could not WAIT for that flight to be over, with all the fuss and the kids screaming, it was not a pretty site. I felt bad for everyone on the plane!
I know they had guidelines and regulations they need to follow but that seatbelt light stayed on the entire 2 1/2 hour flight, we never got drinks or anything! I made a complaint with Delta, I did get a phone call back but all she did was tell me my complaint was received and she was sorry.
If the price was right, we'd probably fly Delta again... but ugh it was a horrible day.