It's time Captain Cook's was sorted out. Let's hope they sort the service too. This year was our first trip to the Poly (August honeymoon) and all the areas and CMs we encountered were wonderful, especially the CMs at Kona. However the service at Captain Cook's was terrible as were the manners of the CMs who worked there (and yes, we did try it several times and each time was just as bad). Service was slow, CMs were not overly friendly and on occasions the food was cold. Let's hope the renovations bring improvements all round.