BA Compensation

[ChipnDaleRule]

I have claimed from Ba for a 5 hour delay last year My experience has been awful too. The customer services department told me recently that the compensation department do not have a telephone!.

How do they communicate, smoke signals, morse code ?Really, that's hilarious!

 

[irenep]

Well done.

Air France have been consistent in their poor customer service and not offered appropriate compensation.
Looking at raising this is a small claims court action.

That's not good - hope they pay up for you.

This thread made me look back at my old flights and I realised I could claim for an AF flight that was delayed in 2012. So I have sent of the claim and will see what happens- not holing out much hope given your experience.

 

[weebabes]

How do they communicate, smoke signals, morse code ?Really, that's hilarious!

I have no idea how they communicate! My experience is that they don't!