Stayed there quite a few times and one of our favorite Disney Springs hotels. Have stayed in tower a few times, pool patio room and regular room that faced parking lot. Rooms are modern more boutique, a nice size and comfortable beds. They offer a range from two beds, bed and bunks, two beds and sofabed and suites. The hotel has nice amenities with dining, grab and go, pool and bars.
No hotel shuttle from airport but they do recommend Mears Transportation or SuperShuttle.
Shuttles to WDW are regular and well run. You will have no issues.
I have never heard of any shuttles to Universal, you might want to double check that.
Walking to Disney Springs is only minutes.