Let me clarify the policy for anyone who is concerned or has questions. The 1 hour chair policy for the Aulani pool is that any items left unattended may be pulled after 1 hour and brought to lost and found, for the safety and security of any items that are left behind. This also allows chairs to be freed up for the guests who plan to use them. Having said that, this is not a guarantee to happen. We cannot always get to every chair, as we have very few CM's for the amount of chairs we have. For me personally I like to clean up towels that are left behind on chairs almost immediately after I spot them, unless there are plenty of chairs to go around. There are days when we have no chairs available and cleaning up those towels will allow more people to enjoy the pool area. There are other CM's who follow 1 hour chair policy on those towels as well. It's not always consistent. To sum it up, if you plan to use the pool or lazy river or slides and are coming back to your chairs, just make sure you leave your shoes, clothes, a book, anything to let us know you are still using it. We want to be fair to all of our guests!

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