Just sent off our email (to both email addresses). Kinda witchy sounding but sometimes you just have to pull out the ol' broomstick to get their attention. I wonder if they realize that they ARE falsely advertising this as a private event if they don't clear the parks, which could then lead to legal ramifications? Not that I, personally, would follow up with legal action but it would be a good enough threat I think to get my $$ back if necessary.
It'll be interesting to see what/if anything happens from the email campaign.
To Whom It May Concern:
I am writing to you due to concerns regarding this years Mickey's Not So Scary Halloween Party. My family purchased tickets to this event due to the description of the party on the Walt Disney World Official Website. It stated that this was a HARD TICKET event. We went further to research the party and learned that ONLY TICKET HOLDERS would be allowed to enjoy the magic of a 'private party' with limited tickets being sold for each night.
Now we are hearing that the Magic Kingdom will not be making efforts to clear the park COMPLETELY of NON TICKET holders to this event. I understand that noone wants a confrontation while at Walt Disney World. However, if you are advertising an event that will be closed to the general public and only open to those who have spent a good deal of money to attend then that is what you are expected to deliver. Otherwise it is false advertising.
We are not attending the party for the rides, but to take our children trick or treating at Mickey's House (as my 2 year old calls it), to see a special parade and special fireworks. Now if we have to give up being able to adequately see these special party only events because NON PAYING people are allowed to stay in the park then I will be requesting a complete and total refund of my money for this now non-event.
Many other people are upset by the recent quiet changes that have been made to this advertised special event. From the change of the closing hours and the conflicting information provided by the CMs when we call to ask what is going on. In the interest of good public relations I would think that Walt Disney World would be WANTING to make it very CLEAR to the MONEY PAYING TICKET HOLDERS exactly HOW the event will be handled. To say that the non-ticket holders will be 'escorted out' is not enough. I want a GUARANTEE that people who have NOT paid to be at this event will NOT be participating in any aspect of the evening party. Otherwise, again, you are providing false advertising and a refund to all who PAID to be there should be issued.
Already the general public is not happy with two prices changes within a year. I would think that this would be the final straw if you start changing hard ticketed events with rules that are not enforced.
I look forward to a guarantee that Disney is doing everything to remove non-paying guests from the premises on the night of the parties. If not then I also look forward to being told exactly how and when I can expect my refund.