At Asmu now and not very happy!

[mommyaof2]

First of all, very frustrated!! Got to the room and thought the air wasn't working good, so called front desk. They sent someone. He told us that it wasn't cooling properly. It was set on 68 and said it was 78 in the room. He was very nice and said that someone would "try" to come fix it. We had an adr so had to leave and are hoping its fixed when we get back. Very upset because he said he couldn't guarantee that it could be fixed? And we don't want to change rooms, got our room request, and location is exactly what I wanted. He even offered to bring fans! Um no, im on vacation and the air should work right. I plan on talking to the manager when we get back from eating, but it's very upsetting to have to deal with this the first day and instead of going to bed dealing with this and maybe having to change rooms tonight. Thanks for letting me vent!

 

[Kodachrome_Dreams]

We had an AC problem at WL last week (cycled on/off every two minutes). I mentioned it to the front desk the next morning, and while we were at MK maintenance replaced the old thermostat with a modern one, and the manager sent us an apology note with a box of chocolates. I am sure they will make it right.

 

[Bobb_o]

Try to look at it from their point of view. Let's say the AC has a broken part that can't be replaced right away, they have two options which is 1. move you or 2. try to do everything they can to fix this room (IE offering the fans) ASAP.

 

[siestakeys04]

I say take the fans for tonight and see what happens tomorrow. If your planning on going to the park see if it is fixed after your park visit. If it is not working go back and talk to the manager. I know you don't want to move but you may have to if it takes to long.

 

[AngiTN]

I can see how it would be frustrating but honestly, if it's broken and can't be fixed fast what do you expect them to do? I mean, Disney is full of magic but there is only so much their magic can do. It may just be you have to be moved, or be hot. There may be no other choices.

 

[jaiminee krikit]

I would see if they can get you a room similar to what you requested. Like others have mentioned, maybe it's not an easy fix. I wouldn't care where my room was if it was down to AC or no AC

 

[Tiffany_m15]

I hope they are able to fix it for you but I guess at least you noticed it now rather than in the middle of the night with everyone in their jammies! Fingers crossed for you that they can fix it!

 

[mi*vida*loca]

I wouldn't let that frustrate me. Crap happens. And I can't live without AC so if it couldn't be fixed I would be gladly moving to wherever they have AC!

 

[ncc1701]

OP sorry this happened on vacation but unfortunately AC units can breakdown and sometimes the fix isn't quick. As AngiTN says you may only have the choice of dealing with fans for the night or moving. Our unit at home was working fine one day and then not on the next. Fortunately it was a simple part that needed to be replaced but if it had been something more it could have been the next day before it gets fixed. Sadly the same thing can happen at a hotel.

 

[Shanti]

If there was a broken AC in my room I would change rooms asap. AC problems can be time consuming to fix. Don't want to deal with that hassle at all on vacation. Moving would be a lot quicker. There might even be another room in the same section.

 

[alliecat523]

I would definitely take the room change. Having a cool and comfortable room after a long hot park day is worth more than location.

 

[P'colaBeachBum]

I wouldn't let that frustrate me. Crap happens. And I can't live without AC so if it couldn't be fixed I would be gladly moving to wherever they have AC!

The temps here in Florida have been getting into the 90's and the humidity is rising. AC is a must for those temps. I hope the OP can change rooms. I can't imagine being in the parks with this heat and coming back to a warm room.

 

[mi*vida*loca]

The temps here in Florida have been getting into the 90's and the humidity is rising. AC is a must for those temps. I hope the OP can change rooms. I can't imagine being in the parks with this heat and coming back to a warm room.

I'm in NJ and I turn on the AC when it hits around 78. I can't deal with the heat.

 

[maxiesmom]

It stinks to have to give up a great room location, but being cool and comfortable is much more important.

 

[Nancyg56]

I would have to have one heck of a fantastic room to even think about staying with a broken AC unit. I cant think of one feature that would trump cool air.

 

[_auroraborealis_]

Have you ever had to have your air conditioning fixed at home? Someone comes out, looks at it, has to find the part, may not have it in stock himself, gets it overnighted, it shows up Tuesday...

It's not quite as easy as swapping out a mini fridge from inventory.

If you want to be sweaty in the perfect location, that's a choice. If you want decent AC and move, that is also a choice. Having the room you're in be fixable quickly is not a choice you or the GM can make.

 

[JoJoGirl]

Depending what type of A/C units are at the All Stars, but the fix might not take that long. Once at POFQ, our A/C unit spontaneously self destructed, complete with nasty burning rubber smell and no cool air whatsoever. It was one of those self-contained under-window units. The maintenance person came and confirmed that it was dead, then fetched another complete unit and simply swapped them out. The whole process took less than an hour.

Hope your solution is as easy and that you have a wonderful vacation!

 

[LilyWDW]

I'm not sure what you want them to do? Things break down, especially things that are used as much as an AC unit at a hotel in Florida. They will have someone look at it but until they know the exact issue they can not guarantee how long it may be before a fix can be done. What if a part needs to be ordered?

They gave you two options. Move or they will bring fans. You refused both even though they are both logical and appropriate options. So that's 100% all on you.

 

[Juliet0778]

Not related, but what's Asmu?

 

[mom2rtk]

Not related, but what's Asmu?

All Star Music.