Asking for Upgrade at Dolphin

[Disney Doodle]

I was just reading on the Swan/Dolphin Info thread about Starwood members asking for upgrades. It read: After joining the Starwood program be sure and add your Starwood number to your reservation. Upon check in kindly remind the employee of your Starwood status and ask for an upgraded room if it's available.

I joined Starwood last year before our stay at Dolphin. Our room was a nice room, but I don't think it was an upgraded room. I had asked for upper floor and west wing and got exactly that, so we were happy. I just assumed they would "automatically" upgrade us if there was availability.

I am not one to be "pushy" and demand, (I'm waaay to timid), but does anyone think that it would be wrong to ask for an upgrade upon check-in? I know. . .I should just pay the money if I want an upgraded room, (wish I could) but I'm am going on teacher's rate as it is, it's all we can afford. . .so what does everyone else here think?

 

[Crazy Kanga]

I was on a teacher rate last year and asked for a balcony room and got it. I think it is perfectly OK to ask for the upgrade, because it is a perk of being a starwood member. The only way they know what type of upgrade you want is to ask. All they can do is say sorry that's not available at this time. They initially told us we would have to wait a little bit for our balcony room, which we were willing to do because we were just going to go to the pool while they got the room ready, but after a few minutes they were able to find us a balcony room.

 

[Keokagal]

I've always been given an upgrade at check in. I always get the Nurse rate. We have had great views. That rate is for a standard room w/o a view. You could ask what the view is and if it isn't lagoon request a water view. Since you are a member you can go to the website, www.spg.com and put in a request. I've done that too.
Have a great trip. We love the Dolphin.