I've sent an email as well.
I really hate that the only way to visit more than 5 days is to shell out a lot of additional money.
We have non-refundable flights booked for March 29, 2013, and returning on April 8, 2013.
We are currently booked at the Grand Calrifornian for all 10 nights.
Since we are going during spring break, we were thinking it would be so great to have tickets to enter the park during non-peak hours - and not spend full days in the park. We were thinking we had 10 days to see everything. I was shocked to find out that DL ticket policies are so different from WDW.
In WDW you can purchase a 10 day park hopper for $375.
In DL you have to buy 2 5-day park hoppers (total of $580).
DL cast member suggested a Deluxe annual pass for $469. I would gladly pay that - but unfortunatly, 3 blackout dates fall during our trip - so that is out.
So now we will only be spending 4 nights at Grand Californian hotel. No need to hang around DL if I can't get in

. On a good note, DL will save me about $2000 (the hotel I'm booking near Universal is only $175/night instead of $475 at Grand Californian). Thanks Disneyland!! It's weird that you don't want my money.