AP Reservations and AP Resort Reservation Problem - Resolved by cancelling and rebooking.

[Duffy Lover]

Ok. It seems like the park reservations that I made prior to my AP upgrade are not properly showing as those with a resort reservation. As you can see in my screenshots below in my original post, I have no more days available to reserve despite the fact that all the reservations I currently hold are when we are staying at WDW resorts. So. Who do I call? Does it have to be the AP #? Or the website support #?


Original Post: I am trying to make reservations with my AP for June and I am getting nowhere. Is the system down now that APs are on sale for the public? Is the system just overwhelmed? This is what I am seeing:

To be fair, I am panicking a bit.

 

[Disneydawg74]

I am seeing this, so it doesn’t seem broken

Edited to add: I have a pixie dust pass.

 

[musicguy856]

I am trying to make reservations with my AP for June and I am getting nowhere. Is the system down now that APs are on sale for the public? Is the system just overwhelmed? This is what I am seeing:
View attachment 755261 View attachment 755262
To be fair, I am panicking a bit.

Have you made the max number of reservations allotted for your AP type? If so you'll only see bonus reservations available for booking which is what you're seeing.

 

[Duffy Lover]

All my other reservations are linked to a resort reservation that was booked before I upgraded to the DVC Sorcerer's Pass. So it seems like something is wrong internally as I should still have all my 5 days available with this additional, non-resort stay. Sigh.

 

[Disneydawg74]

All my other reservations are linked to a resort reservation.

Make sure your resort reservation is still linked to your MDE account. Mine at the Swan dropped off just the other day (which often happens).

 

[Duffy Lover]

Alrighty. I talked to a cast member via chat. I had to delete all my reservations that were made prior to the upgrade during my resort stay. I rebooked all.

 

[subtchr]

Similar story for me -- I had 18 park reservations booked for May and June (combination of work trips and a family trip, 13 of them with Disney resort reservations).

I decided to add water parks to my Incredipass. I called and accomplished that, and the next day every park reservation was gone. No notification of any kind, they just weren't there any more. I gave it a day in case it was just one of those common temporary glitches, but nope, still gone.

So I rebooked them all. No big deal, but I'm glad I checked before there were any days without reservations available.