- Jul 3, 2012
So, tell me if I/m understanding this correctly...if your APs were supposed to expire during the shutdown period of WDW (including expiring through August) you get a refund and can purchase new APs, but if they were set to expire in September or October this year and you cancelled them when WDW said you could to get a refund, then you cannot purchase a "recovery" AP. I'm asking because mine were supposed to expire at the end of September and they refused to let me either purchase a new AP or just exchange the "refund" for an extension on months (haven't gotten any refund of any kind yet.) Also, they never cancelled my sons pass (expires February 2021, which I asked them to cancel along with the other 3 APs, even though I called them back twice to check it had been done.) I called 3 times to 3 different CMs on the VIP line and got the same answer.We had 4 DVC gold passes originally set to expire in August before the extensions. I requested a refund on August 10th and got about $1300 refunded back to my credit card for all 4 passes about 2 weeks ago. I had a DVC waitlist come through for November that will use extended 2018 points that are set to expire at the end of November, but now have no passes. I called today and the CM said I do qualify to buy new passes and someone would call me back within 7 days to buy the passes. I do have 4 reservations through the end of 2021 on my account (both DVC and cash). She said I can either buy Gold or Platnum. Im not a Florida resident, but if I was she said I could also buy with the monthly payment plan. She did not say when the passes would start but said “you qualify for the recovery annual passes which means you can buy new annual passes.” I’m hoping they call soon and the CM was correct about everything.