No - they finally admitted there was an issue. They were sending it to IT - but its still not working.
Not the news I was hoping for. I am wondering if it has to do with me once having an account with a different email address. I am going to try calling tomorrow before I go back into one of the parks.
I don’t know if that’s really needed, it’s not like we have separate sections for each of the WDW parks and this section isn't that busy to begin with.
Did you ever get anything resolved because I am still experiencing the same thing.
Nope. I’ve talked to people both on the phone and in person and no one has been able to figure out what the problem is. I just hope I don’t run into the same problem if they offer tickets to a soft opening for AP holders.
I gave up on it. Did not renew my AP since they have been so useless in dealing with this.
I finally found a fix that works for me. Apparently Universal doesn’t like my email address which is through a fiber optic service. I also tried using my Yahoo account (this is my throwaway account for when I order stuff online, post to message boards, etc.) but that didn’t work either. I deleted everything and set up the account using my school email address (we get to keep it even after graduating) and that worked. I can finally buy a single day Epic Universe ticket. At this point I’m not going to though. I’m hoping for an AP soft opening. This whole process has been extremely frustrating.
