We used them last year, but only as a shuttle from our Cocoa Beach hotel to the port. It was cheap, and good friendly service. We had a van, and it was full of people from our hotel and another in the area. Lots of people, most of whom were going on another cruise line. But they were prepared with a u-haul type trailor hitched to the van for lots of luggage space.
And as soon as we stepped off the ship on disembarkation, he was right there waiting to pick us up. And the driver moves all of the luggage into and out of the trailor for you, so no lifting. Good service. I wouldn't hesitate to use them again.