We've stayed at SSR 3 times and each time has been super. SSR is an immaculate resort, tremendous landscaping and related eye candy, and the pools are beautiful. I love the "dive-in movies" they offer in the summer, even if its a older cartoon.
We travel as a party of five, including one very young senior (my mom), and a party that size necessitates accommodations that only a few Disney resorts can support - and SSR is among them. We stay in a 2-bedroom villa with washer/dryer and full kitchen, and its almost like staying at home. We eat most breakfasts in-room (which saves at least a little coin) and either walk to Downtown Disney or ride the buses to the parks.
My only real problem with SSR is that the buses to/from the parks are inconsistent.
My family's
only hiccup in those three prior visits to SSR was in our last visit (2011), and we had the misfortune of arriving on the *day* Disney was modifying its reservation system
worldwide to accommodate its then-new Hawaii offering, and the computers were not happy. As a result, our check-in was a nightmare - we were sent to one room where our keys would not work, then to ANOTHER room that where the keys wouldn't work (again), and then to a THIRD room that was already occupied!!! Yikes!!! We had planned our arrival (we drove) to spend our first afternoon shopping in Downtown Disney, but it took
three hours to get checked in, essentially wasting the afternoon. I wasn't very happy, esp. when they suggested I might not get my 2BR villa...and I told the cast member on very firm terms that wasn't an option, and that I expected to get what I had reserved/paid for.
Once the dust settled, and we were (finally) in a suitable room, the manager apologized profusely for the trouble and comped us for that night. Given some of the issues I've read here, I think others with better Disney savvy might suggest I let them off cheap, but oh, well....
Anyway, please understand that was *one* bad data point, and the rest of that vacation was superb, so I personally chalk that one up to "stuff happens." I do think I'll take advantage of early check-in for our next visit, however
We're going back for what's probably a final time this June (kids growing up, sniff, sniff), and we're booked for SSR, and looking forward to it immensely.