lillykat
DIS Veteran
- Joined
- Jul 24, 2001
- Messages
- 1,392
We leave Saturday. My older DD is planning on wearing her A&E shirt when we meet A&E on our trip. I got it back in November. DD#2 at that time wasn't interested (before the movie came out). Now that she heard her sister say she was wearing her shirt my younger one is upset and saying she can't meet them without a frozen shirt bc they will think she doesn't care (she is 4) (she doesn't care if it is A&E or just Anna or what it looks like.)
So back at the end of April I ordered an Anna shirt (she loves Anna) from JC Penny's. I have been watching the website which says status pending shipping. I called tonight and was told "oh yeah it was cancelled 5 days after the order was placed" after checking it was refunded (I didn't notice the $12 refund bc I got 5 large deposits that day). Their site still shows shipping pending and I have been checking their site regularly. They basically said too bad, why do we have to notify you you were reimbursed end of story. Worst Customer service ever not even an apology. Just the excuse that "oh well we always accept more frozen orders than we can fill so the warehouse just cancels them, no need to notify you." Btw they STILL show the shirt online for sale. And still shows my order pending shipping.
Anyway. Just very angry bc I had a disneystore shirt in hand but didn't buy it a week ago bc I thought it was coming. Now I have a very upset child. This after I twice went through trying to order shirts when disney store restocked online only to have it disappear/sold out when trying to pay.
Soooo, can anyone help me find one IN WDW. I understand they fly off the shelves as everything frozen does and are only put out as they arrive. What locations would I have the best shot at getting any 5/6 frozen tee shirt.
We will be at DTD, AK, EPCOT, HS and MK before we see them on Wednesday. Which stores will have a better shot at maybe finding one?
So back at the end of April I ordered an Anna shirt (she loves Anna) from JC Penny's. I have been watching the website which says status pending shipping. I called tonight and was told "oh yeah it was cancelled 5 days after the order was placed" after checking it was refunded (I didn't notice the $12 refund bc I got 5 large deposits that day). Their site still shows shipping pending and I have been checking their site regularly. They basically said too bad, why do we have to notify you you were reimbursed end of story. Worst Customer service ever not even an apology. Just the excuse that "oh well we always accept more frozen orders than we can fill so the warehouse just cancels them, no need to notify you." Btw they STILL show the shirt online for sale. And still shows my order pending shipping.
Anyway. Just very angry bc I had a disneystore shirt in hand but didn't buy it a week ago bc I thought it was coming. Now I have a very upset child. This after I twice went through trying to order shirts when disney store restocked online only to have it disappear/sold out when trying to pay.
Soooo, can anyone help me find one IN WDW. I understand they fly off the shelves as everything frozen does and are only put out as they arrive. What locations would I have the best shot at getting any 5/6 frozen tee shirt.
We will be at DTD, AK, EPCOT, HS and MK before we see them on Wednesday. Which stores will have a better shot at maybe finding one?