I attended the meeting last year for the VWL and did bring up the smoking/non-smoking issue. To be honest, while I feel they "felt my pain" regarding having a non-smoking room, I didn't feel they were going to treat it with a level of urgency as their reservation system is not equipped to handle that request. I pointed out they have modified the BWV point structures--providing for standard and preferred view--and modified it again to provide for a boardwalk view and garden/pool view under preferred so why can't they fix the smoking/non-smoking category. It was brushed under the table but after the meeting I was told that due to medical reasons they will try to find something at the resort you are staying or another if necessary. Given that statement and all the stories here regarding people requesting non-smoking and ending up in a smoking optional room I think we have a problem with the system. And too few smoking room for those who desire them as well.
I hope to attend again this year and try to go to both VWL and OKW.
SimbaCub
VWL/SSR Nov/Dec 04