When we used WeGo.Shop.com I faxed a list 4 days prior. We requested a 5:00pm delivery. Bell services called at 4:55 to say our delivery was there. They(wegoshop.com) delivered right to our room.The second delivery was left at bell services,there were perishables, and a message was left in our room. We ran the gamut from fresh fruit, bar-b-que foods, milk and eggs.etc. Once again we were very happy with the service.