Anyone else unable to see their Magic Band orders?

[tidefan]

On MDE, I get the following message where you usually go to order your Magic Bands. Been doing this for a couple of days now:

We are unable to display certain MagicBand order details at this time. If some or all of your orders are not present, please refresh the page or try again later.

 

[AFwifelife]

I can see mine and able to customize still.

 

[KatherineV]

Yes, I am also getting an 'unable to view the magic band order' message also. It has been on there all day unfortunately.

 

[hiroMYhero]

A lot of posters have had problems and there’s a lengthy thread about it. Some have had to call IT:
https://www.disboards.com/threads/cant-order-magic-bands.3657359/

 

[twoolle]

A lot of posters have had problems and there’s a lengthy thread about it. Some have had to call IT:
https://www.disboards.com/threads/cant-order-magic-bands.3657359/

Yep, I was one of those in this post that had to call IT and got it straightened out. Some people said it resolved on its own after a few days, but mine had been there for a month I think.

 

[AFwifelife]

Oh I will also mention that the option to customize our bands didn't pop up until after I did the online check in. As soon as I did, I was able to see the MB customization section.

 

[22Tink]

I can see mine. I have been having MDE issues though on my laptop and it only works for me if I use an incognito window in Chrome. Works fine on my Apple devices.

 

[tidefan]

Oh I will also mention that the option to customize our bands didn't pop up until after I did the online check in. As soon as I did, I was able to see the MB customization section.

I've already done that. I think that its because we are DVC members and have so many MB's. I deactivated a number of them, but am still having the issue... I am trying the chat...