A few nights ago I logged on to the DVC website to see if a w/l had come through (it hadn't). But what did catch my eye: a stay I had just completed a few days earlier was showing as costing 192 points, when in actuality it was supposed to be 170 pts (5 nights at BCV, 2 b/r in June). It was correct when I booked, but it sure was wrong a couple of nights ago (Wed. to be exact), the remaining points availble for booking were wrong too, reflecting the error.
On Friday I checked again and it was showing 170 pts (now correct). I called MS-accounting and asked if they were having website problems, she said no. Is anyone else having problems like this? We have 3 different contracts linked to the membership number BCV, BWV, BWV and I treat those BCV points like 11 month gold. I'm starting to wonder how often I need to double check my points totals and see if they're accurate. I did a thorough audit last fall after we stayed at BWV and they upgraded us, that stay doesn't even show up now on my trips taken, but they did manage to adjust the points correctly. I'm getting nervous though that things could change and I won't be able to prove what's going on. Maybe from now on I should save the web page to a file. Anyway, SCARY!!!!
On Friday I checked again and it was showing 170 pts (now correct). I called MS-accounting and asked if they were having website problems, she said no. Is anyone else having problems like this? We have 3 different contracts linked to the membership number BCV, BWV, BWV and I treat those BCV points like 11 month gold. I'm starting to wonder how often I need to double check my points totals and see if they're accurate. I did a thorough audit last fall after we stayed at BWV and they upgraded us, that stay doesn't even show up now on my trips taken, but they did manage to adjust the points correctly. I'm getting nervous though that things could change and I won't be able to prove what's going on. Maybe from now on I should save the web page to a file. Anyway, SCARY!!!!