Anyone else having problems accessing Passholder page?

[rach2674]

I have only been able to access the passholder page once or twice. Every time I enter my passholder information, it goes right back to the log in page. I've tried to call Disney to see if they have a tech desk to help, but no such luck. They told me...you can just call to check rates...ugh!!! What a pain when I want to just play with dates and rates.

Has anyone had the problem and figured out a way to resolve it?? HELP!!!

Rachel

 

[bzzelady]

I have not been able to access it using my exchange certificate # yet, though a CM told me that I should be able to.
Calling again to the AP office to try to get some resolution to this.

 

[LouisianaDisneyFan]

I only seem to have problems logging in to it late at night. If you check the regular reservations system at the same time, it is also down. I haven't any problems logging in to the AP area during the say, so far (knock on wood!). ~Ev

 

[rcraw45425]

hey rach2674, I thought that it was just me! I have had taht problem for quite a while on my laptop, I tried to email from the link, it wouldn't go through either. I called, got the same talk as you, " I can check rates for you". Now here is where it gets REALLY WEIRD..... I CAN access from another, desktop computer in our house . Both are running XP Home, Spy Sweeper and Norton. I tried making all WDW sites "allowed", still nothing. THis is too weird, especially since I HAD been able to access until somewhere mid January, early February. Oh yeah, I get an error message at the bottom of the page, saying that scripts were missing or something.

 

[rach2674]

Maybe it has something to do with laptops. I've never tried for another type of computer. I may have to go to my parents and try it there. Thanks for the tip.

Rachel

 

[rcraw45425]

I don't know if it's a laptop thing or what. I'm running a Compaq Presario V2311US, as I mentioned, it "used " to work. Now, I can' even get onto the regular Disney websites, I get this error message at the bottom. All I can figure is that when I di some automatic update from HP it has some type of filter that I'm unaware of. SEriously though, if you have access to another computer, try that. I really felt dumb when I was able to sign on from the desktop unit. Of course I'm so darn lazy that I don't want to get up and walk from the kitchen where the laptop is to the sewing room where the desktop is, go figure.