Anyone else having issues with My Disney Experience?

[kittyab]

Today is my day to book my fast passes and it wont let me

None of my tickets are there either. It is not showing my family either.

 

[jwolfpack]

Mine is messing up right now. I was trying to shuffle some fastpasses around for my family of 5, and only my 4 year old's ticket is showing up. Annoying!

 

[wcw57]

I no computer type expert fella....but, having read a bit of these here boards....I'd say EVERYONE is having problems all the time with MDE.

 

[chelseabun76]

I lucked out and it only glitched once on me while I was booking, and it was after I had secured FOP and SDD already. So nothing got messed up. But it was definately worrisome going in, as it glitches SOOOOO much it's crazy!! Hope you get it all sorted out and get what you want!

 

[inevitablyaustin]

Yeah, none of our tickets are showing on our account. Hopefully it's all good for our arrival next week!

 

[Rickat96]

Same here-most party tickets wont show.

 

[FCDub]

Unfortunately there are multiple threads just like this one here every single day. Best advice is to keep trying. It's very buggy.

 

[snappy]

I have intermittent problems seeing my FP’s on the phone ap, Certain days are just gone, or it tells me I have made NO PLANs on MDE phone ap. Better luck going through the disney world website and connecting to MDE that way, magically I see my reservations and FP’s. The problems with the phone ap seem worse than ever. I am giving up on it until I hear of an improvement. Waste of time to bring it up to Disney.

 

[smallworldnh]

DS was there yesterday and had the entire days FP+ and ADR's, along with any photos, disappear. The pictures are back this morning though.

 

[MickeyMinnieMom]

I no computer type expert fella....but, having read a bit of these here boards....I'd say EVERYONE is having problems all the time with MDE.

This is more widespread than usual, though.

 

[gharter]

I had similar issues last month when I was getting our FPs.
Tried the phone app, computer, multiple browsers on the computer. The phone wait time when I called was 90+ minutes.
All you can do is keep trying, and book it in pieces when it is working.

 

[Raimiette]

Today Disney has decided to do "enhancements" to their online system to "improve" their customer experience (I called and asked what was going on, it is also my fast pass day lol). I was advised at the time that it should be resolved by end of morning but it's still messed up for me and won't show my tickets.

 

[Alison S]

The end of the morning is absolutely over.

 

[francie57]

Just got off the phone with IT help desk. There is a major problem with the system and they are still working on it. Doesn't help
all of us who are missing out on making fastpasses today and that have multiple annual passes missing from our accounts. Extremely
frustrating to say the least

 

[Delirium]

A system 'glitch' for Disney is when everything is as it's supposed to be. All of these problems are the 'norm'.

 

[Thiago Acquaviva]

Gosh, Disney need to fix this ASAP!
every single day a lot of people struggle with MDE! this isn't right!!!!

 

[MJ6987]

Is this going to be a problem for us getting our MNSSHP wristbands tonight? We don’t have physical tickets, they are just on MDE.

 

[Delirium]

Gosh, Disney need to fix this ASAP!
every single day a lot of people struggles with MDE! this isn't right!!!!

Holiday crowds start booking soon. If the system can't handle early November, how is it going to handle Thanksgiving, Christmas, and New Years?

 

[rteetz]

Is this going to be a problem for us getting our MNSSHP wristbands tonight? We don’t have physical tickets, they are just on MDE.

Shouldn’t be. While you may not be able to see it on your account it is still there. Disney’s systems will be able to find it. This is not the first or last time there will be MDE issues.

 

[wcw57]

This is more widespread than usual, though.

I don't know if you ever used their web site for cruise info about 8 or so years ago.....by comparison, MDE looks like Google.

THIS is the largest entertainment/communication company IN THE WORLD....and this is the best they can do on the web?