Anyone else having issues booking on the DVC site today?

[sipnride]

I tried booking something this morning and every time I get to the final step to "Book this Room" I get an error. I tried different browsers, different devices, same result. I was able to cancel another booking so some transactions are working. I'm at the 11 month window for the booking on a popular category, and DVC member services is unavailable until 1p ET today, so this is making me a little anxious.

 

[RoseGold]

Try your phone.

 

[sipnride]

Try your phone.

Good suggestion, but still got "We're Working On It". That page makes me hate the 7 dwarves.

 

[Sandisw]

Booking fine for me.

 

[kes601]

If you were booking VDH or VGC there is a message on the website stating bookings, modificaitons, etc. were unavailable this morning from 3a-9a.

Scheduled Website Maintenance on August 16, 2023​

In order to accommodate updates, bookings and modifications for both The Villas at Disneyland Hotel and The Villas at Disney's Grand Californian Hotel will be temporarily unavailable on Wednesday, August 16 from 3:00 AM until 9:00 AM Eastern Time. All of us at Disney Vacation Club appreciate your understanding as we update our systems.

 

[sipnride]

If you were booking VDH or VGC there is a message on the website stating bookings, modificaitons, etc. were unavailable this morning from 3a-9a.

Scheduled Website Maintenance on August 16, 2023​

In order to accommodate updates, bookings and modifications for both The Villas at Disneyland Hotel and The Villas at Disney's Grand Californian Hotel will be temporarily unavailable on Wednesday, August 16 from 3:00 AM until 9:00 AM Eastern Time. All of us at Disney Vacation Club appreciate your understanding as we update our systems.

Na it was Aulani. Member services got it set up for me when they reopened at 1. Still don't know what the issue was.

 

[paults]

I got the 7 dwarves this morning but just refreshed the page and the modified my ressie.

 

[paults]

Hey! maybe they should replace the 7 dwarves with those new 7 dwarves Disney picked. Maybe they can work this website better.

 

[houseofduck]

I've had similar issues when modifying reservations. For me, the contact information (email address and phone number) for the additional guests were blank. When I checked the box that each guest had the same info as the lead guest for each guest and saved it, my reservations went through the last step. Not sure if that is/was your problem.

 

[slynch29]

I tried booking something this morning and every time I get to the final step to "Book this Room" I get an error. I tried different browsers, different devices, same result. I was able to cancel another booking so some transactions are working. I'm at the 11 month window for the booking on a popular category, and DVC member services is unavailable until 1p ET today, so this is making me a little anxious.

I had the same thing happen to me. I had three nights for a one bedroom GF and when I went to execute the last step, the error came up. I happened to be on the phone with member services during this time too and they were not able to figure it out. Very frustrating, especially after cancelling my other reservation to replace it.

Interestingly, the one I cancelled did not come up with an instant search or the one l lost and so I believe there is a tech issue with the system and people who are on waitlist. etc.

 

[CarolynFH]

especially after cancelling my other reservation to replace it.

Did you lose the other one that you canceled? Were you not able to modify the first one, so you wouldn’t lose it if the new reservation didn’t go through?