anyone else get credited from Airtan?

[tcp0421]

I read a post here that someone got the web rate after already paying full price because her flight got switched to a caonnecting flight. I am just curious if this happened to anyone else? I asked and they said they could not do it!

 

[cbrfan]

I've always gotten a credit toward a future flight if the fare was reduced and they had seats available. I just call and tell them the fare went down and could I get a credit for the difference. You won't get cash or a credit on your credit card. Only toward a future flight and it has to be used within a year of the ORIGINAL booking date.

 

[tcp0421]

I've always gotten a credit toward a future flight if the fare was reduced and they had seats available. I just call and tell them the fare went down and could I get a credit for the difference. You won't get cash or a credit on your credit card. Only toward a future flight and it has to be used within a year of the ORIGINAL booking date.

Was that Airtran? DId you book from DIsney or Airtran?

 

[cbrfan]

I booked through AirTran's website.

 

[#1Disfann]

Maybe that was me. I did get a credit after my return flight was changed from nonstop to connecting. I had not paid the "full" price...just what the web special was at the time, which was about 106.00 each way..then when they started their sale and the price went to 48.00 each way I just called and asked for a credit to my A+ member account(free to join)...it was not a refund of any sort...it is to be used for a future flight. Actually, I've done it a few times...from 106.00 to 89.00 then 89.00 to 48.00 for my August trip and also once for my September trip.

I would call back if the fare is still less than you booked and ask again for a credit for future flights. HTH

 

[ADP]

I've always been able to get a credit when my flight's fare was reduced. I always check it. I soon as I see the reduction I call.

 

[antmaril]

I've always been able to get a credit when my flight's fare was reduced. I always check it. I soon as I see the reduction I call.

I received a credit as well for our trip in January. I noticed that the price went down and was given a credit of $108 which I just used to book a trip to Orlando in August for Free Dining.

They were very nice about it.

 

[shopgirl72]

I Also Recieved A Credit When My Flights Price Went Down! We Used The Credit On Our Next Flight.

 

[tcp0421]

Maybe that was me. I did get a credit after my return flight was changed from nonstop to connecting. I had not paid the "full" price...just what the web special was at the time, which was about 106.00 each way..then when they started their sale and the price went to 48.00 each way I just called and asked for a credit to my A+ member account(free to join)...it was not a refund of any sort...it is to be used for a future flight. Actually, I've done it a few times...from 106.00 to 89.00 then 89.00 to 48.00 for my August trip and also once for my September trip.

I would call back if the fare is still less than you booked and ask again for a credit for future flights. HTH

Did you book your flight with Airtan or Disney?

 

[tcp0421]

Maybe that was me. I did get a credit after my return flight was changed from nonstop to connecting. I had not paid the "full" price...just what the web special was at the time, which was about 106.00 each way..then when they started their sale and the price went to 48.00 each way I just called and asked for a credit to my A+ member account(free to join)...it was not a refund of any sort...it is to be used for a future flight. Actually, I've done it a few times...from 106.00 to 89.00 then 89.00 to 48.00 for my August trip and also once for my September trip.

I would call back if the fare is still less than you booked and ask again for a credit for future flights. HTH

Another thing...were your tickets nonrefundable?

 

[tcp0421]

Another thing...were your tickets nonrefundable?

We did call DIsney the other night (this time my hubby called). I thought he was getting somewhere with them, but NOPE!! The cm said she was calling Airhelp then came back on and said no. SHe said something along the line that what if Airtran uped the cost would we then owe them money??

 

[#1Disfann]

We did call DIsney the other night (this time my hubby called). I thought he was getting somewhere with them, but NOPE!! The cm said she was calling Airhelp then came back on and said no. SHe said something along the line that what if Airtran uped the cost would we then owe them money??

Hi. I booked direct thru Airtran on their website. The tickets were non refundable. Remember, I did not get any kind of actual cash back, just a credit to use for future flights (within 1 year). Do they maybe think you are asking for the money back? What I said when I called was...."I have a flight booked that the fare has dropped on. I would like to have the credit applied to my A+ account please". The A+ thing is just their frequent flyer program which is free to join. I would keep trying...it seems many have been able to get the credit. Do you belong to the A+ thing? I would join and try again if not. Hope you can get your credit!

 

[CarolA]

We did call DIsney the other night (this time my hubby called). I thought he was getting somewhere with them, but NOPE!! The cm said she was calling Airhelp then came back on and said no. SHe said something along the line that what if Airtran uped the cost would we then owe them money??

(Personally I think the "you owe" is an intersting idea. Folks are here always want 'credit' what if the airline wanted "credit"? )

However, getting your credit is going to be next to impossible. When you book via Disney you did NOT buy the airfares you see on line. You bought a "bulk airfare" that is negoiated between Disney and AirTran. So the fact that you "see" a cheaper airfare doesn't matter. Your ticket is not part of that pool.

If you want to play the "credit game", I suggest you always buy directly from the airline. Buying via a tour operator generally means no credit. Buying from an online TA means you deal with them... GOOD LUCK. In most instances I have seen they won't deal with the credits.

 

[tcp0421]

(Personally I think the "you owe" is an intersting idea. Folks are here always want 'credit' what if the airline wanted "credit"? )

However, getting your credit is going to be next to impossible. When you book via Disney you did NOT buy the airfares you see on line. You bought a "bulk airfare" that is negoiated between Disney and AirTran. So the fact that you "see" a cheaper airfare doesn't matter. Your ticket is not part of that pool.

If you want to play the "credit game", I suggest you always buy directly from the airline. Buying via a tour operator generally means no credit. Buying from an online TA means you deal with them... GOOD LUCK. In most instances I have seen they won't deal with the credits.

To be honest with you I dont want to play any kind of "game"! I do not think it is right that when I booked my vacation I picked the times of the flights that were good for me, and the flight home got switched to a connecting flight and would be almost three hours later then our orginal flight. I have two kids and getting home at 4-5 am is not an option. I had to pay another $163.00 to stay another night just to get a good flight back home. Needless to say no one ever let me know of this change. I found out about it on these boards. I do understand that airlines change flights all the time, but it would have been nice to be aware of this change.

 

[CarolA]

To be honest with you I dont want to play any kind of "game"! I do not think it is right that when I booked my vacation I picked the times of the flights that were good for me, and the flight home got switched to a connecting flight and would be almost three hours later then our orginal flight. I have two kids and getting home at 4-5 am is not an option. I had to pay another $163.00 to stay another night just to get a good flight back home. Needless to say no one ever let me know of this change. I found out about it on these boards. I do understand that airlines change flights all the time, but it would have been nice to be aware of this change.

That's a completely different situation then a price credit. In this case you normally can ask to have the entire ticket cancelled. However, that means you have to find another flight so make sure you can get something you can afford and like. You still aren't going to get a "partial" credit due to price changes.

 

[tcp0421]

That's a completely different situation then a price credit. In this case you normally can ask to have the entire ticket cancelled. However, that means you have to find another flight so make sure you can get something you can afford and like. You still aren't going to get a "partial" credit due to price changes.

That is one option that DIsney did tell me, and now I am thinking about just cancle the airline and re book. I just dont know what to do! Of course there always has to be some kind of glitch in our vacation. Last year my MIL was going to go with us, and about 1 month before our vacation she had a heart attack and could not go...We had to take the loss on her air and buy my husband a airline ticket which was almost double the price. This year we had to fork out more money then we expected to stay another night. Sorry if I am being so negative, I am just having a bad day.

 

[mjhd]

I had something similar happen last year when I booked through Disney travel on Airtran. The flight coming home changed - Disney called me and told me about it and said I would now be on xxx flight. I politely told her that wouldn't work and asked her what else was available. I ended up getting a flight that worked MUCH better for us and didn't have to pay extra. This gave us several extra hours at Disney. I would call and ask what other options/flights are available to you. Good luck!