Anyone else from Fantasy March 26 get email that you're getting a refund?

[lklgoodman]

I received an email 2 days ago. At first glance it looks like the kind of email you get when you first book your cruise. At the very bottom it shows we got almost $60 refund. I know it's not from missed Falmouth excursions since that was taken care of while still on the cruise, plus it was a lot more. Possibly port fees? Anyone else get this? We missed both GC and Falmouth on our 2020 cruise and I don't remember getting any refund after getting home from that cruise.

 

[Erica1016]

I'd guess port fees and taxes. This happened to us once when we missed GC.

 

[lanejudy]

Did you miss the Falmouth port stop? I would guess it's port fees; to my knowledge those must be refunded if the port stop was missed.

 

[anjuan]

I never received an e-mail but I did get a refund because parasailing was cancelled on Castaway Cay. However, I saw that in my portfolio before I got off the ship.

 

[Joel0917]

i did not get the email, but i asked on board and they told me it was $15.60 to be refunded to the card on file per person for Falmouth miss.

 

[lklgoodman]

i did not get the email, but i asked on board and they told me it was $15.60 to be refunded to the card on file per person for Falmouth miss.

That would give us( family if 3)a refund of $46.80 for the port fees. The refund on the email is more than that. Must be the port fees, plus something else. I'm surprised they don't say what it is for on the email.