We've owned four Saturns over the past ten or so years.
We've been extremely happy with their service.
The first one was an SL2. We had some problems with it--that's the car that they eventually did a recall on due to cracked heads. Ours was replaced and then cracked again, and I told them to keep it and bought a L-200.
The L-200 has proven to be the most reliable car I've ever owned. She's a cream puff baby. Comfortable to ride in, forgiving to drive, and exceedingly reliable. We've retired her at 89,000 miles, she's now out to pasture She lives in the comfort of our garage, and gets driven gently once a week or so. Nothing wrong with her at all, which is why we don't want to sell her. She's costing less than $500 a year to keep registered and fully insured, and is the perfect car for our son to learn to drive on.
Between those two I had also bought an SC-2, which was another GREAT car, very reliable, and in all honesty I almost regret trading it in for the ION Quad Coupe, which is what I am driving now. It's been reliable, but there is a bad blind spot in the car, and it handles and rides VERY sporty. Not forgiving, and with the center dash console, possibly not a good car for a newer driver.
I'm on the waiting list to order a Sky, and will do so the day they call me. I have the calendar for it hanging next to me in my office, and I gaze longingly at it daily.
We strayed from Saturn twice in ten years. The first time was to buy a Jetta, as I needed more trunk room than the thre models Saturn offered at the time had. I traded that for the SC-2, which was a wise choice. I'll never by a VW again, their customer service was deplorable. LIES!!!
Recently we bought a Toyota Prius, as we wanted a Hybrid, and didn't want an SUV, which is the only Hybrid Saturn offers. We are definitely a Saturn family. They seem to appreciate their customers a lot more than any other car maker. Things haven't been perfect, but Saturn has always made them right without a battle, and that means more to me than anything!
Anne