I used their live chat feature to ask just this morning. I have a trip in a few weeks and was hoping to see a list of updated "perks". I was told the website and the printable portable perks pamphlet would be updated at the end of January.
My follow up question was, "So I won't have an updated list of discounts for my trip?" Response, "They will be updated by the end of January."
I guess that means no.
I used their live chat feature to ask just this morning. I have a trip in a few weeks and was hoping to see a list of updated "perks". I was told the website and the printable portable perks pamphlet would be updated at the end of January.
My follow up question was, "So I won't have an updated list of discounts for my trip?" Response, "They will be updated by the end of January."
I guess that means no.
So are they just honoring the same 2013 perks for the time being? We will be there in a week.
I don't think that perks necessarily run on a calendar basis. They can be changed anytime during the year. The $399 promo PAP came out in the fall. When they increased the discount on AP's from $100 to $146, it was in June.
While I know nothing is guaranteed, and 2013 perks may still be honored it really isn't fair that those of us that choose to vacation in Jan shouldn't have the same access to 2014 benefits as everyone else.
DVC leadership should know to underpromise and overdeliver, but we've got a new guy. he's learning. and this is not a worst-case scenario by any means...your expectations seem a little off...