Any computer "nerds" out there???

[marshallandcartersmo]

A friend of mine (I promise it isn't me!) has a son that forgot the password to the family computer and she can't figure out how to take it off. I remember looking at it, and I think she has the newest form of Windows, I know it isn't 98, 2000, or ME.

It's the password that comes up as soon as you reboot the computer, and no we can't click "cancel" and it go away............

To make matters worse, she doesn't have the software for it anymore. From what I understand someone put the new Windows on her computer and he took the software with him.

A computer nerd friend I have came over and tried to open up the hard drive, said there was a button/lever to push inside to disable it---there wasn't.

Any suggestions?

 

[hydster]

There is a password retrieval system she can buy but it's around $100 but it might be well worth it. PC World recommends this program...
http://www.password-reset.com/index.php

Or she could go here
Click here

Neither are very cheap but if she truly cannot get in they may be her only option. The first link is refundable if it doesn't work so she isn't out anything if it fails.

 

[Pop Daddy]

Im just a plain nerd, I dont have a speciality

 

[mickman1962]

If it comes up "as soon as you reboot the computer", that would be a BIOS password, or is it a Windows password? It makes a big difference in how to fix it. The BIOS is usually a matter of a jumper switch. Windows you can use this for free.

 

[safetymom]

How to log onto your XP computer when you've forgotten the password

We often get frantic pleas for help from computer users who have forgotten their passwords. If you forget the password to your XP user account, you may still be able to get back in. The easiest way is to use a password reset disk, but if you didn't create one, there's still hope:
Log onto the computer with the administrator account (or have someone who has the administrator password perform these steps).
Click Start | Run.
In the Run box, type control userpasswords2
Click OK.
Click the user account for which you've forgotten the password.
Click Reset Password.
Enter a new password, confirm it, and click OK.

 

[marshallandcartersmo]

thanks so much!! I'll let you know if any of the ideas work.......